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Find a Location

Vintage Mill Werks has 1 locations, listed below.

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    Business ProfileforVintage Mill Werks

    Furniture Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    421 Leroy Dr, Corona, CA 92879-1361
    BBB File Opened:
    5/28/2019
    Years in Business:
    7
    Business Started:
    1/1/2017
    Business Started Locally:
    1/1/2017
    Business Management
    • Todd Block, Owner
    Contact Information

    Customer Contact

    • Todd Block, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    We bought an entertainment center online from Vintage Mill Werks. We picked it up on Thursday, January 4th, 2024. We put the bottom cabinets together first and they looked good. A few days later, we unwrapped the top bookshelves/bridge/tv stand and assembled them on top of the bottom cabinets. We noticed that there was a difference in the paint color from the top shelves and bottom cabinets. The top shelves were a bright white and the bottom cabinets are an off-white color. Though they are both shades of white, they are noticeably different when assembled. We asked if they could give us a discount so that we could fix the paint and not have to deal with sending the whole thing back to be re-painted (taking off work, etc). They did not want to issue a discount. They sent their main painter (****) out who confirmed the paint issue and said he couldn't fix paint at our home and needed to have it shipped back to the shop to sand, re-paint, and re-finish (he needed special equipment to do this). We reluctantly agreed and the movers came to pick up all the pieces on January 16, 2024. We received an email from ****** at Vintage the next day saying they received the furniture and there was no difference in color. She said they would only re-lacquer the pieces. I said it needed to be re-painted as promised in order to fix the problem. On January 18, 2024, ****** at Vintage sent an email stating that they were going to re-paint everything, but when the movers re-delivered the furniture on February 3, 2024, it was the exact same color. They had not re-painted at all, so we are now back at square one with mis-matched furniture and would like to have this re-painted the same color. We are requesting a reasonable amount to do this as it will require re-sanding, re-painting, and re-lacquering. Vintage was supposed to do this when they took the furniture back, but failed to do so. This unit when assembled is about 10 feet long and a little over 7 feet tall. Please see photos.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JOE W

    1 star

    09/14/2022

    They never delivered our items and promised a refund which have yet to see and now are fighting us on this refund

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