About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 8/26/2014
Years in Business: 22
Products and Services
Business Details
- Business Started:
- 10/31/2003
- Business Incorporated:
- 7/2/1957
- Type of Entity:
- Corporation
- Business Management:
- Mr. Wes Benson, Manager
- Mr. Chris Andrus, Manager
- Ms. Paulina Enriquez, Manager
- Ms. Marissa Balvaneda, Regulatory Compliance Analyst
- Mr. Wade Pyun, General Counsel
- Ms. Nancy Hwang, Manager
- Ms. Jennifer Binkley, CEO
Additional Contact Information
- Principal Contacts
- Ms. Marissa Balvaneda, Regulatory Compliance Analyst
- Ms. Jennifer Binkley, CEO
- Customer Contacts
- Ms. Paulina Enriquez, Manager
- Ms. Marissa Balvaneda, Regulatory Compliance Analyst
- Mr. Wade Pyun, General Counsel
- Ms. Jennifer Binkley, CEO
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- ethicalcommunity.org/altu...
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Other Resources
- CA Department of Financial Protection & Innovation (DFPI)
2101 Arena Boulevard
Sacramento CA 95834
Phone Number: (866) 275-2677
https://dfpi.ca.gov/
[email protected] - Business Categories
- Credit Union, Consumer Finance Companies, Real Estate Loans, Savings and Loan Associations
Latest Reviews
Mark M
"Applied pay the fees never received a response. Sent multiple messages." ... Read full review
Winter D
"They REMOVEDat getting your money back if your card gets stolen. The first time was a couple of years ago, around Christmas time, and someone stole my wallet." ... Read full review
Matthew P
"Im filing a complaint against Altura Credit Union for mishandling a due date change on my loan, failing to notify me properly, and then aggressively pursuing me with collection calls despite their error.For over 20 months, I had requested that my loan due date be changed to the end of the month to better match my income schedule." ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.