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Find a Location

Platinum Sales And Services, Inc. has 1 locations, listed below.

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    Business ProfileforPlatinum Sales And Services, Inc.

    Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1655 E 6th St Ste A1, Corona, CA 92879-1739
    BBB File Opened:
    8/2/2023
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Seen an AD on ******** for a vehicle for sale, I liked the vehicle and sent them a message on May 21st. Salesman called me same day. He sent me a link for online application, completed application. Salesman calls me next day May 22nd tell me he got good news, and there was a limited time for the approval so I needed to schedule appointment to go in and leave them a deposit to hold vehicle for **** was unable to get a ride there so on May 23rd sales person said he could bring the vehicle to me and sign paperwork where ever I was at. Vehicle was brought to me on May 23rd at 4:30pm at ************** ****************************************. I signed some paperwork in the back seat of vehicle in the parking lot. I didnt get no copies of anything I signed.. down payment was going to be ****, however I paid **** that day and the remaining was going to be split into 2 payments every other week.. same day when sales man left my location i took vehicle for a test drive, I told him the headlight kept flickering and that the vehicle was running rough transmission skipping . I also asked him if the oil was changed because it smelled like burned oil. He said yes but he will have me take the vehicle to his mechanic. A couple days later he kept calling me to call the bank because they need to confirm some information and told me to tell them that everything is fine with the car and that they would fix. So it was time for me to pay 500 and I told them I wasnt going to pay anything more until my vehicle was checked out and fixed. Salesman changed to a sales woman and she kept demanding me to pay the 500 and pay my 1st payment to bank . I said I wasnt going to do that and I need it in writing that they will help fix the issue and she kept saying I was going to lose everything. I payed 300 that day so now down payment was ****. Vehicle broke down June 8 unable to drive . Parked vehicle at home unable to tow car to dealership till June 17th. Dealership kept down payment and vehicle
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jose R

    5 stars

    03/01/2024

    Great dealer the help get my first car and get great APR as well thank you fir a the help .. no any extra fees or hidden fees they are so honest and patient with me ,,,

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