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Charter Spectrum has 0 locations, listed below.

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      Business ProfileforCharter Spectrum

      Cable TV
      Looking for more information? Access the headquarters listing for Charter Spectrum
      Read more
      The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

      At-a-glance

      Customer Reviews

      1.08/5stars

      All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

      Average of 3,393 Customer Reviews

      Customer Complaints

      14,971 complaints closed in last 3 years

      5,075 complaints closed in last 12 months

      All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

      This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

      View HQ Business Profile

      Products & Services

      This company offers telephone communication services including video and high-speed internet.

      Business Details

      Location of This Business
      375 N Main St, Porterville, CA 93257-3739
      Headquarters
      400 Atlantic St Fl 10, Stamford, CT 06901-3512
      BBB File Opened:
      1/1/1971
      Years in Business:
      31
      Business Started:
      12/1/1992
      Business Started Locally:
      1/1/1993
      Business Incorporated:
      1/3/2017
      Type of Entity:
      Corporation
      Business Management
      • Mr. Frank Kirby, Technical Superivor
      • Ms. Debbie Gibson, Office Manager
      • Mr. Gary Watson, System Manager
      • Mr. Neil Smit, President & CEO
      • Mr. Michael Henry, Customer Care Supervisor
      • Mr. Carlos Vasquez
      • Ms. Danielle Wade, General Manager
      Contact Information

      Principal

      • Mr. Neil Smit, President & CEO
      • Ms. Danielle Wade, General Manager
      Additional Contact Information

      Phone Numbers

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

      BBB reports on known marketplace practices.

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