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Find a Location

Lawn Pro Maintenance has 1 locations, listed below.

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    Business ProfileforLawn Pro Maintenance

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 803, Corning, CA 96021-0803
    BBB File Opened:
    11/29/2017
    Alternate Business Name
    • Guillen Landscape Maintenance
    Business Management
    • Rufino Guillen, Owner
    Contact Information

    Principal

    • Rufino Guillen, Owner

    Customer Contact

    • Rufino Guillen, Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2021

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mr. B

    1 star

    02/07/2022

    ****** the owner was initially kind and happy to take our deposit do re-do our back lawn; however, after my wife and I paid two deposits totaling $1,150 ($875 and $275) on December 11, 2019, to this day we've heard nothing but excuses as to why he can't refund us or even do the job. As a compromise we told ****** he could at least bring us the seed he said he purchased with our deposit but he never followed through on that either.After a year and a half ****** finally refunded us $110 of our $1,150. He also said he would refund us more of our deposit back when he was able. It is now February 7th, 2022 (over 2 years later) and we still haven't received any of the remaining $1,040 he still has of our original deposit or even the seed (which we no longer want).What we've received is excuse after excuse along with some intense profanity when I've called asking if he will finally give us the seed that he supposedly used part of our deposit to purchase. He said he would drop off the seed and refund more of our deposit multiple times but simply never follows through on his word. Again, this has been over two years of waiting and my wife and I finally decided to share what's happened.When we first paid our deposit to ****** in 2019 (owner of Lawn Pro Maintenance), he said he wanted to do the project in the winter but we asked if he could wait until spring so that when he did the seeding there would be no issues with rain puddling up the seed. We also requested the spring as we were trying to kill the existing lawn which was full of *******, crab grass, and other issues leftover from the prior owners of the property.Either way, we're done with excuse after excuse and hope you too don't go through the type of experience my wife and I have. I feel we've been extremely patient but after 2 years of waiting, it's time to submit our concerns to the BBB.

    Local BBB

    BBB of Northeast California

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