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Business Profile

Gymnasium

Cardio Hour

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gymnasium.

Complaints

Customer Complaints Summary

  • 17 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/05/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was taken out of my checking account along with $1.00 and have never heard of this company and never purchased anything from them. Would like a refund.

  • Initial Complaint

    Date:08/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 08/01/2024 this company took $59.99 out of my checking account without authorization and another 1. I have never heard of this company. I called and spoke with somebody at that company. They told to use another card for the refund and then they asked me for another credit card number to be able to refund. Which didnt make sense since and felt like they were trying to scam me out of money again. They had the number to debit my account. I noticed all the complaints sinker to mine. In the last two years. I believe writing this complaint is a waste of time. It seems the Better Business Bureau doesnt do anything about it. So I believe Im wasting my time, but I feel better at least trying.

  • Initial Complaint

    Date:06/17/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 17th, I was charged $1 by this place, will now have to get an entirely new debit card so they can't charge it again like I have seen others mention. I have never heard of, nor been to this place. I don't even live in **. This is a front for a scam. Please deal with this accordingly

  • Initial Complaint

    Date:05/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/16/2024 I clicked on a link to attend a live graduation of my nephew in Army Boot Camp. The link was in a ******** post and it asked for card information to charge $1 for all access to the live video and a log in w/ Password to make an account. Stupidly, I entered my information and still did not get to watch the graduation. I ended up with a $1 charge on my account from cahrbll, $8.95 from kitchenproapplia, and $59.99 two days later from cahrbll again! I finally found out cahrbll is connected to the website cardiohour.com. and sleepless nights, LLC. Scammers 100%! Shut them down!

  • Initial Complaint

    Date:01/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 01/20/2024 this company charged a $1.00 fee to my card, then on 01/21/2024 @22:43 they charged my card again for $59.99. I don't even know who or what this company does! I just want my money back. According to my bank, this $59.99 was going to be a reoccurring monthly charge.

  • Initial Complaint

    Date:09/11/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/8/23 this company took $59.99 out of my checking account without authorization. I have never heard of this company . I called them, explained what happened, they ask me for another number to be able to refund which didnt make sense since they had the number to debit my account. I said as much to the guy I was talking with and he hung upon me.

Cardio Hour is NOT a BBB Accredited Business.

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