We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Business Services

Business Consumer Alliance, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Services.

Reviews

Customer Review Ratings

3.29

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Cinda G

    Date: 10/26/2023

    I was extremely pleased with Business Consumer Alliance. Highly recommend.My 8/16/2023 complaint was handled Professionally and quickly. Thank you Business Consumer Alliance Respectfully,**************

    Business Consumer Alliance, Inc.

    Date: 10/30/2023

    Dear *****,Thank you so much for contacting our office. We are pleased that we were able to help mediate your complaint.

  • Barbara A

    Date: 08/30/2023

    What a quick, amazing experience!
    I was reserved about getting my money back for a vendor fee but was quite surprised to have the funds returned to me. This is a high value service I would definitely recommend!

  • Howard F

    Date: 06/16/2023

    I received an email from this business stating "NO BUSINESS WANTS TO RECEIVE NEGATIVE REVIEWS ABOUT THEIR BUSINESS" with a link to their web site and a supposed review from today.
    This is their way of generating business. Fake reviews. I can tell by the review the person writing the review has not been in our salon.

    Business Consumer Alliance, Inc.

    Date: 06/23/2023

    Dear Mr. *********,
    Business Consumer Alliance (BCA) provides millions of comprehensive reports nationwide to the public about businesses which includes the rating, industry trends, complaint experience, responses, and reviews among other factors. We achieve this objective by assisting in resolving complaints and posting reviews for businesses. The review relays the opinion of the customer and their personal experience with your business. We are a third party and we do not create fake reviews. This review was not written by our company. It was posted on our website by the person who provided us with your company information and the review that was written. We attempted to contact the reviewer to authenticate the review. As a courtesy, we have removed the review from your company record since we did not receive a response.

  • Sal M

    Date: 05/31/2023

    I used BCA, Inc. to file a Customer complaint on May 17, 2023 against Rushmore Loan Services LLC as follows.
    "Notice of Error/Principal Curtailment, I made a separate "Additional Principal Payment" on May 09, 2023. Payment was made using the Online Portal and labeled as "Additional Principal" Confirmation #17856838. The funds have been placed in "Partial Payment" (Unapplied) status since payment date, a Clear violation of Servicing Laws, Rules & Regulations. Terrible servicing, other violations still pending resolution, potential litigation."
    I then received an email notification from BCA, Inc that "The complaint is waiting for your response", Rushmore had responded, and the response was posted on May 26, 2023. I reviewed the Company Response and tried for several days to complete my Customer Rebuttal online but could not finalize it due to unknown website/internet problem. This morning the website is unavailable and shows error warning page "Your connection isn't private".
    I don't know what's going on with the website.
    I DO THANK BCA, Inc. for their service as my complaint was satisfied. Thru BCA, Inc.'s professional and prompt process Rushmore reversed the funds. My "Resolution Sought" thru BCA, Inc. was posted with my complaint as follows " Immediately Apply the Principal Curtailment of $ 533.00 to the Outstanding Principal Balance as of date of payment, May 09, 2023. Process Payment on date of payment, adjust Outstanding Principal Balance, THEN apply Mortgage Payment made on May 11, 2023".
    Rushmore did in fact reverse their wrongful action, reversed the funds held in suspense & applied the funds as a Principal Curtailment payment, as law requires.
    THANK YOU, BCA Inc.

    Business Consumer Alliance, Inc.

    Date: 06/07/2023

    Dear ***,
    We apologize for the computer error you experienced. We had a system glitch at the time. We are so happy to hear that we were able to resolve your complaint. Thank you for updating our office. We are glad that you are happy with our services.

  • Jen M

    Date: 03/27/2023

    Fraudulent business taking any type of complaint in order to solicit your company for a membership. They promise favorable reviews if you subscribe to their membership.

    Business Consumer Alliance, Inc.

    Date: 05/05/2023

    Dear Ms. *****,
    We contacted your company, MJ Repo Services to get a response to a complaint your customer posted claiming items were stolen out of his car when it was repossessed. Your company asked our office to retract the response you provided, although we encouraged responding to your customer. You also asked to have the complaint removed because you did not give our office permission to post it. As I previously explained, the complaint description provided was based on the experience your customer had with your company and we will not accede to your request to stop sending future complaint(s) if we process any. Our reporting is subject to the same constitutional and state law protections that exist for a myriad of other sites like Google, Yelp, and the Better Business Bureau (BBB) that publish reviews and ascribe ratings to businesses. Our organization falls under the same protections as the BBB who sent us your complaint. The complaint is closed as unanswered, but you may respond if you choose to. Your low rating is based on the failure to respond to the complaint we sent and other factors of the report. Membership is not a factor in the rating. We encourage all businesses to respond to complaints. We placed your company on our Do Not Call List. You will not be contacted for membership again, but this does not pertain to contacts regarding any possible future complaint(s).

  • Susan P

    Date: 09/26/2022

    Amazing company! They work very hard for their clients! I recommend this company to those who need help with any legal issue about harassment !

  • Luisa B

    Date: 08/21/2022

    I want to share my experience with business consumer alliance (BCA).
    Unfortunately,.no matter how great their mission statement is written , BCA did not deliver ,even though BCA is not a scam,the only thing they did for me ,was in July 2022 open a case,then on August 20222 close the case because they didn't get a response ????
    Something is not right!!!!!!!

    Business Consumer Alliance, Inc.

    Date: 08/23/2022

    Dear Ms. *****,
    Although we make every effort to try to mediate complaints our office processes, we are unable to obtain a response in every case. We are sorry the company chose not to respond after we attempted to contact them. Your complaint will be part of their public record for three years. We provide a platform for consumers and businesses to resolve disputes using the complaint information along with other factors in our reports which are available to the public to assist them with identifying the reputability of a business much like the BBB system, which you seem to be familiar with. I was not able to find a report on the BBB website for this company. It is unfortunate that the company decided not to respond to us; however, you may want to consider filing a complaint with the BBB and the Dental Board of California who regulates the dental industry. Here is a link to their website https://www.dbc.ca.gov/consumers/index.shtml

Business Consumer Alliance, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.