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Find a Location

Lithia Nissan of Clovis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLithia Nissan of Clovis

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/20/2018

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Our company sells new, pre-owned, and certified vehicles, and provides auto repair and new auto parts sales.

    Products & Services

    New cars, Certified pre-owned cars, New auto parts

    Business Details

    Location of This Business
    370 W Herndon Ave, Clovis, CA 93612-0242
    BBB File Opened:
    2/23/2005
    Years in Business:
    78
    Business Started:
    1/1/1946
    Business Started Locally:
    6/24/2014
    Business Incorporated:
    6/24/2014
    Accredited Since:
    11/20/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 86677 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 10/31/2024.

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    BBB records show a license number of 277398 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Lithia NC, Inc.
    Business Management
    • Ms. Katie Contreras, Marketing Director
    • Mr. Howard Robinson, Service Manager
    • Mr. Rigoberto Heredia, General Manager
    • Mr. Andrew Siegers, Sales Manager
    Contact Information

    Principal

    • Mr. Rigoberto Heredia, General Manager

    Customer Contact

    • Mr. Rigoberto Heredia, General Manager
    Additional Contact Information

    Fax Numbers

    • (559) 297-2339
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    *****, **** and ***** assured me that dealer add-ons weren't included in the payout price. However, upon reading my documentation word by word at home, I discovered they had added extras and deceitfully assured me otherwise despite my repeated requests not to include them. When I attempted to revisit an immediately later, I was denied, being told I had already signed the contract. I feel this is taken advantage of there customer, I repeatedly asked I a female and I feel like they completely took advantage of it.Im requesting an adjustment of the deal add ons I had denied.
    Read More

    Customer Reviews

    23 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Raul R

    1 star

    03/08/2024

    Wish I could go back in time and not go to this dealership! Its been such a pain brought a used truck havent even had it for 2 months and having problems and they cant even give me an update with for it theyve had it for 2 weeks now luckily my mother has a extra car to lend me but its time to give it back how Im I suppose to get to work now crazy my service advicer cant even return my call

    Lithia Nissan of Clovis Response

    03/11/2024

    Your feedback means the world to us! ?? I understand your frustration, and I genuinely want to address it. Let's chat directly to dive into the details of your visit and find a resolution. Feel free to reach out to me at the dealership whenever it suits you.Respectfully,*************************** Owner Loyalty Manager Lithia Nissan of Clovis ?? ************************************** ************

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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