We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pool Contractors

Custom Pools & Remodeling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

(209) 537-6500Write a Review

About

Overview

Custom Pools & Remodeling

5200 Motsinger Rd

Ceres, CA 95307-6700

Find a Location

Custom Pools & Remodeling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Custom Pools & Remodeling is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    How are BBB ratings calculated?

    About This Business

    We specialize in Swimming Pools. Our company provides homeowners with our excellent service back by our 30 plus years of knowledge and commitment to this industry. We specialize in remodeling preexisting swimming pools and new construction. From residential to commercial our company offers free quotes with no obligation. We service most of California including the Northern, Southern, and all Bay Areas. Some of the major job duties we perform: Excavation, Steel Install, Concrete, Plumbing, Electrical, Equipment Installation, Tiling, Coping, Water Features, Concrete Decking, and Plastering. Our main goal is always to provide our customers with affordable prices without having to sacrifice the quality of materials and workmanship.

    Products and Services

    Custom Pool Plastering provides complete commercial and residential swimming pool renovations.

    Years in Business: 41

    Business Details

    Local BBB:
    BBB of Northeast California
    BBB File Opened:
    4/2/2001
    Business Started:
    1/1/1984
    Type of Entity:
    Sole Proprietorship
    Alternate Names:
    R.O.W. Custom Enterprises, Inc.
    Business Management:
    Mr. Roger Whaley, CEO

    Additional Contact Information

    Principal Contacts
    Mr. Roger Whaley, CEO
    Customer Contacts
    Mr. Roger Whaley, CEO
    Fax numbers
    Primary Fax: (209) 537-6599
    Additional Phone Numbers
    Other Phone: (800) 348-9570

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Payment methods
    We accept Cash, Check, and Credit Cards. We also work closely with several pool finance companies that can provide you with a private loan. (Please note: we do not finance "in-house" but can refer several loan companies. Financial information is given to loan company directly from homeowner. We do not process, use, or need your financial information.)
    Refund and Exchange Policy
    Our warranties can vary depend on the work performed.
    Business Categories
    Pool Contractors

    Industry Tip

    image description not provided by submitterBBB Tip: Hiring a pool contractor

    More Resources

    BBB Reports On: Known Marketplace PracticesOverview of Ratings

    Featured Content

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.