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Business Profile

Training Programs

Online Certification Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Training Programs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/17/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was specifically told I would receive $50 for submitting a review. I submitted a review and did not receive $50. Now a customer service rep named ***************************** is telling me that my review had to be chosen or selected out of a group of other reviews to get the $50 and it doesnt say that absolutely anywhere in the email. You can specifically see it in the images I attach. She also was very rude ignoring my emails for all of July which I also have proof of

  • Initial Complaint

    Date:04/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi I purchase at course from knowledge hut for $499. The 3rd day of class it way delay on their behalf. They stated they will have to reschedule, at that time I told them I would prefer a refund. For the pass 3 1/2 weeks I have been told they will initiate the refund and I will receive an email. Neither as yet to happen. I spoke with them again today to get the same respond. I would just like my refund since they have taken my login privilege to the course away.

Online Certification Services, LLC is NOT a BBB Accredited Business.

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