We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Event Center

Carson Event Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/29/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 2, 2022, I met with the City of Carson and spoke with ******* ******* Event Planner. I advised him that I wanted to use his facility to give*********************** party to be held on June 11, 2022. I wanted to rent and room and paid a ******* deposit for the room to have the food catered. He advised me that I would have to use their caterer, ****** ***** Services. I was then directed to the Caterer Manager ****** ********** I met with Mr. ********** discussed the menu, and on March 29, 2022, paid a deposit of ******** On May 2, 2022, I was advised that there were no bathrooms available for my guest, so I canceled the venue and move to another facility outside ********************** On May 2, 2022, ******* ****** refunded me $150.00 I also advised Mr. ********* the same day and he stated that he would get back to me. It has been since that date and today I have not received my deposit back, I have contacted him on several occasions, and he stated it will take a while. I spoke to his supervisor, and on September 19, 2022, I spoke with him again and he stated that accounting was cutting me a check, to this date, I have not received my ******* deposit. I am tired of the excuses and want my refund. Every time you call Mr. ********** he makes excuses. The last time I spoke with him he stated he will contact *** ******* the owner. He never calls back and I have not received any additional correspondence.

Carson Event Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.