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Average of 31 Customer Reviews
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Review fromkarren s
Date: 02/10/2025
1 starAn absolute scam. A Bemer distributor who attends my gym heard about my husband's stroke, the cause of which is likely a terminal illness. She decided to corner me in the gym and tell me she is a "Bemer expert" and that Bemer "would definitely save his life." As a medical professional myself, I'm acutely aware that making medical claims, especially claims of "life saving" are at the very least UNETHICAL. The *** is clear that claims like these are entirely improper and punishable. What a disgusting manuever to try to manipulate people experiencing extraordinary grief. Exploiting vulnerability is disgusting.
Bemer Group
Date: 02/18/2025
Dear ******,Thank you for your feedback. We appreciate consumers reaching out when these issues occur as it helps us continue to improve.We want to assure you that we take compliance and very seriously at BEMER and want to ensure our BEMER partners do the same. As part of our commitment to providing high-quality product and services, we want to clarify that BEMER does not make disease claims. Weve reached out to you in an attempt to gather more details regarding your interaction so that we can fully address the matter, but we have not yet received a response. We would appreciate the opportunity to discuss this further with you. Accuracy of information is very important to us, and we are here to ensure all questions and concerns are properly addressed.Please contact us directly at ********************************************************************* or by calling ************. We look forward to speaking with you and resolving this matter.Review fromJennifer Z
Date: 12/09/2024
5 starsBEMER is a class act company that has been around 25+ years. Their customer service is always professional and always promptly resolves any issues that may come up (which are rare). Products are shipped in a timely manner with excellent email communication to track the order. The product is beautifully boxed and presented too. I am very pleased with the entire company.Bemer Group
Date: 12/10/2024
Dear ********, Thank you so much for taking the time to share your wonderful feedback! Were thrilled to hear that youve had such a positive experience with BEMER. Our team takes great pride in providing professional service, timely communication, and quality products, so its rewarding to know weve met your expectations. Your kind words truly mean the world to us. Were grateful for your support and look forward to serving you again in the future.Review fromMarlice V
Date: 11/15/2024
5 starsBest products and best company ever. Over 8 years we have used the human and equine line and are just getting more excited every day about its benefits and ease of use. We will never go anywhere without our BEMER. German engineering and Swiss craftsmanship, this family owned debt free company has always delivered on its promises.Bemer Group
Date: 11/19/2024
*******,We appreciate your business and kind words about BEMER products.Thank you again for sharing your experience about BEMER with us.With kind regardsReview fromVernon K
Date: 07/05/2024
1 starBEMER Buyers Beware If you are thinking of buying PEMF equipment from the BEMER Group be certain that you really want it. They advertise a cancellation policy that guarantees a full refund if canceled within 3 days. What the policy really is that the cancellation request must be made within 72 hours after placing the order. And if that 72 hour period happens to include all or part of a 3 day holiday weekend . . . too bad for you. I made the mistake of thinking in terms of 3 business days and waited until the holiday weekend was over. A costly mistake! Even though the packages were returned unopened they charged me $448 for putting the boxes back on the shelf. No mercy from BEMER!Bemer Group
Date: 07/08/2024
Hi ******,Thank you for taking the time to provide feedback about your purchase return experience with BEMER. We sincerely appreciate your input and want to assure you that we take your comments seriously. At BEMER, we are committed to continuously improving our processes to provide the best possible experience for our customers. Your feedback is invaluable in helping us identify areas where we can enhance our services. With kind regardsReview fromKimberly M
Date: 05/22/2024
1 starNice front loading of the biggest benefactors of money. I guess you all are reorganizing but the horror stories I"ve heard from the top down are something else. NO customer service. NO calls returned. Desperate people desperate for bulbs for the original products. If anyone wants to get ahold of me I can tell you where a lot of the money goes and for what. I've seen the financials. Isn't Dr. ******* a cosmetic doctor or something? Please. Y'all are on to your next scam. I returned mine to the sales rep and I got it for free. Buyer beware interacting with this company. HIghly unethical.Bemer Group
Date: 05/29/2024
Dear *********,Thank you for sharing your feedback about your experience with BEMER. We are truly sorry to hear that it was not up to your expectations. Your satisfaction is very important to us, and we deeply regret any inconvenience you may have encountered.We appreciate your feedback as it helps us improve our products and services. Please know that we are committed to providing a better experience and addressing any issues our customers face. It's important to note that according to our records, you have had no direct contact with BEMER Corporate nor do we have a record of a purchase from you. However, we take your feedback seriously and will use it to enhance our customer service processes.If you choose to give BEMER another try, we are confident that you will notice the improvements we have made.Once again, we apologize for any disappointment and thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.Review fromTina C
Date: 05/21/2024
5 starsI have been using BEMER for over 4 years and absolutely love it. As a health coach I cannot stress how self care plays such a big part in our wellness journey. Since adding BEMER into my wellness routine I have seen incredible improvements in many areas. I love sharing with family and friends to begin their journey to a healthier lifestyle!Review fromLila H
Date: 05/13/2024
5 starsI have been MORE than impressed with both the Bemer product and customer service. Other than sometimes having to wait for a few minutes when I have called to get help, I find the customer service representatives very friendly, effective, and willing to go the extra mile. In March of this year I had a complex issue trying to track down the specific order numbers from a device I ordered, I was a very labor intensive and multi step process for Bemer to track down the specific data I needed concerning several items. I got my answers and I give Bemer high praise as a company that are about its customers, going the EXTRA 10 MILES!I read something about people being upset with shipping information- I had this issue as well, and after researching it, I found the information that is confusing comes from*** not Bemer. Once device has shipped. (The packages come all the way from ******* and must get through customs) believe it or not ***** syste does not have a way to accurately predict the customs process ( sometimes items get stuck there) or the fact that it is being shipped then in a truck from a location in the ******* to get to our local. I got several change messages while eI was waiting for my packages. After calling *** I learned not to pay attention to the date posted don't he EPS site until the message read " Out for Delivery" I hope this helps someone else.I would also say I have been extremely happy with the product. We useit every day. I am a pracitoner and since I have purchase 4 other units that I use to support clients with their healing and health goal. Thank You Bemer!Bemer Group
Date: 05/14/2024
Thank you, ****, for your feedback on your experience with BEMER products. We appreciate your valuable input and are glad to hear that you've had a positive experience. If you have any further comments or questions, feel free to let us know!Review fromElizabeth Q
Date: 05/06/2024
5 starsWe have been using BEMER for over 5 years and love it! The company is very customer oriented. A very well made product! We are impressed that it is an *** APPROVED CLASS 2 medical device. We researched the science behind BEMER on PubMed.gov and amazed at all the scientific articles showing the efficacy of BEMER! One of the best things we have ever done for our health! In our 70s and we have more energy!Bemer Group
Date: 05/14/2024
Thank you so much, *********, for sharing your positive review of the BEMER product! We're truly delighted to learn that you're experiencing its benefits firsthand. Your feedback means a lot to us, and if there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.Review fromMary W
Date: 04/18/2024
5 starsI have been using BEMER every day for 8 years. It is the most impressive wellness device for home use that I have ever encountered!!!Bemer Group
Date: 05/14/2024
Thank you, ****, for your feedback on your experience with BEMER products. We appreciate your valuable input and are glad to hear that you've had a positive experience. If you have any further comments or questions, feel free to let us know!Review fromRichard C
Date: 04/16/2024
5 starsI have been using BEMER for many years. I have personally experienced great benefits. I ask work in a *********** facility that offers BEMER. I have seen many people benefit from using BEMER. I would wholeheartedly recommend BEMER to anyone and everyone.Bemer Group
Date: 05/15/2024
Dear *******,Thank you so much for your positive review of BEMER! We're thrilled to hear about your positive experience and how our product has made a difference for you. Your feedback is incredibly valuable to us and helps others understand the benefits BEMER can offer. Thanks again for your support!
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