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Business Profile

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RareCars.com

Reviews

This profile includes reviews for RareCars.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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RareCars.com has 2 locations, listed below.

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    • RareCars.com

      125 E Sunnyoaks Ave Ste 106 Campbell, CA 95008-6639

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    • RareCars.com

      521 Charcot Ave Ste 159 San Jose, CA 95131-1155

      BBB accredited business seal

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromSusan M

      Date: 11/02/2023

      1 star

      Susan M

      Date: 11/02/2023

      Be very careful before purchasing a vehicle from this dealer as they have not been honest in my car purchase I made with them 2/2023. They misrepresented a vehicle and its features to me which made the vehicle more valuable when it was not. For months I have tried to work with them to resolve the issue and they refused and told me they will take their chances in court. Guess where we are going now.

      RareCars.com

      Date: 11/06/2023

      Hi *****. You bought your husband a beautiful 17k mile 2009 Audi TT as a surprise gift for Valentines Day. There wasnt a single issue with the car. You called us after two weeks, saying you wanted to return the vehicle. We had more than 200 detailed pictures and videos, and the auction was live for one week, so you had time to check photos and ask questions. We copied and pasted the option listing from Carfax, and Audi reported that information to Carfax, so it was a CarFax features error. Yes, I agree we made a mistake stating that there was a heated seat option through the comments, and it was only an option typo. We didnt neglect the issue and refunded $1000 for the error.

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