We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dentist

Scott C. Hallsted & Joshua J. Froerer D.D.S.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Joaquin D

    Date: 05/13/2023

    I received a consultation to see if Dr. ********************** could fix the gap between two teeth (bonding). The assistant (Dr. **********************s wife) took me to the room, reviewed my forms, and asked me who my previous dentist was. I answered that the treatment was done in ************* and told her that I would like to not provide my dentists information because I felt it was unnecessary since it was just a consultation. She asked me a second time and I politely declined. She then asked me a third time which made me feel very uncomfortable and harassed. When I did not provide an answer, she rolled her eyes and gave a huge sigh in frustration. At that very moment, Dr. ********************** entered the room and spoke with me. We had a brief conversation and agreed that he could take new X-rays as needed and that I would come in again to have the teeth bonding procedure. He also assured me that his receptionist will provide me with a quote. The receptionist said that she will send it to me tomorrow morning. I never heard back from her, so I called the office the next day. The receptionist told me that after I left the dental office, Dr. ********************** made notes that he was not comfortable working with me and then she later said that Dr. ********************** was not confident in helping me because I did not provide any information about my orthodontist. I never had an orthodontist; I only worked with a dentist. Dr. ********************** did not follow through on what we mutually agreed on, and neither he nor his receptionist have the decency to inform me. They just decided to brush me off and hide. The work ethics in this office are questionable. Dr. ********************** does not follow through on his agreement. Dr. **********************s patient forms explicitly state that he and his team will not retaliate. However, Dr. ********************** and his team are retaliating against me by refusing to provide the service that was discussed and agreed to because I did not provide my dentists information that had nothing to do with the service that I requested.

Scott C. Hallsted & Joshua J. Froerer D.D.S. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.