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Business Profile

Roofing Contractors

S B R Roofing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/26/2022

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THEY TORE A WHOLE IN MY CEILING, AT THE SAME TIME BREAKING MY A/C!!! BIZARRELY TAKING ZERO ACCOUNTABILITY...EVEN THOUGH I WATCHED IT HAPPEN IN REAL TIME!!!! RUN AS FAST AS YOU CAN FROM THESE PEOPLE!!!

    Business Response

    Date: 11/29/2022

    Business Response /* (1000, 5, 2022/11/03) */
    Contact Name and Title: ********** - Sales Mgr.
    Contact Phone: **********
    Contact Email: ******************
    This gentleman verbally threatened my employees with violence. The ceiling holes were pre-existing in a heater closet that was not inspected in many years. The AC wire that was cut was not in a conduit and left unsafe. We warned the HOA (who is our client, not Mr. *******) three separate times about potential for AC issues and nothing was done to address them. There are two sides to every story, and a reason we have a contract that speaks specifically to AC issues such as this. The negligence in maintaining electrical wires in an unsafe manner is not a condition we created.


    Consumer Response /* (3000, 7, 2022/11/09) */
    (The consumer indicated he/she DID NOT accept the response from the business.)
    Please be advised that this company damaged four other units on the top floor, including mine, and response from this company is in no way truthful. Just ****** them and look at all of the complaints. My condo was pristine when I bought it two years ago. I work in the construction industry and I'm very aware about what happened. I only bought my condo two years ago, and I am very clear that the inspection showed that my ceiling was in perfect condition, I also have photos from that 2020 inspection to prove it. Their flagrant and disorganized employees also damaged for other units on the top floor. When I reached out to them initially to let them know, they were extremely defensive, and denied their wrong doing before even looking at the damage! Clearly, they are very used to this sort of complaint, stay away!

S B R Roofing, Inc. is NOT a BBB Accredited Business.

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