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Find a Location

Allstate Protection Plans has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAllstate Protection Plans

    Extended Warranty Contract Service Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    Filing a complaint? Looking for a faster resolution?

    Call SquareTrade's complaint line directly - 866.840.2196 Monday through Thursday 8 am to 6:30 pm Pacific Time and a Resolution Specialist will work with you to resolve your issue. 

    See all additional business information

    At-a-glance

    Customer Reviews

    3.55/5stars

    Average of 883 Customer Reviews

    Customer Complaints

    1,317 complaints closed in last 3 years

    602 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/20/2007

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Allstate Protection Plans offers online shopping services including merchant verification and post purchase protection.

    Business Details

    This is a multi-location business.

    Find a Location

    Allstate Protection Plans has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2000 Sierra Point Pkwy Ste 300, Brisbane, CA 94005-1857
      BBB File Opened:
      3/8/2001
      Years in Business:
      24
      Business Started:
      8/19/1999
      Business Started Locally:
      8/19/1999
      Business Incorporated:
      8/13/1999
      Accredited Since:
      2/20/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 53 for this business, issued by Bureau of Electronic and Appliance Repair

      These agencies may include:

      Bureau of Electronic and Appliance Repair

      4244 South Market Court, Suite D

      Sacramento CA 95834-1243

      (916) 999-2041

      http://www.bearhfti.ca.gov/

      Type of Entity:
      Corporation
      Number of Employees:
      150
      Business Management
      • Mr. John Whelan, Company Contact
      Contact Information

      Customer Contact

      • Mr. John Whelan, Company Contact

      Customer Complaints

      1,317 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/16/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I want to cancel this plan they will not let me plan ***************
      Read More

      Customer Reviews

      883 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maria M

      1 star

      04/17/2024

      I filed a claim on 4/3, today 4/17 and still have issues! They cant get anything right!!! i have to call and call and call again and again and finally when I have a vendor scheduled they cancel the order. WHAT THE **** DO THEY DO THERE!!! how can they work this way!!!!

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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