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Find a Location

Los Primos Auto Plaza has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLos Primos Auto Plaza

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Los Primos sells used cars and helps customers secure financing if needed.

    Business Details

    Location of This Business
    6571 Brentwood Blvd, Brentwood, CA 94513-2172
    BBB File Opened:
    6/23/2015
    Years in Business:
    9
    Business Started:
    3/9/2015
    Business Incorporated:
    3/9/2015
    Accredited Since:
    6/16/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 87894 for this business, issued by DMV Occupational. The expiration date of this license is 7/31/2025.

    These agencies may include:

    DMV Occupational

    4700 Broadway

    Sacramento CA 95820

    (800) 777-0133

    http://www.dmv.ca.gov/portal/dmv/detail/dl/dl_ol

    Type of Entity:
    Corporation
    Number of Employees:
    9
    Alternate Business Name
    • Fernandez Wholesale, Inc.
    Related Businesses
    Hours of Operation

    Primary

    M:
    10:00 AM - 8:00 PM
    T:
    10:00 AM - 8:00 PM
    W:
    10:00 AM - 8:00 PM
    Th:
    10:00 AM - 8:00 PM
    F:
    10:00 AM - 8:00 PM
    Sa:
    10:00 AM - 8:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Mr. Rigoberta Pena, President
    Contact Information

    Principal

    • Mr. Rigoberta Pena, President

    Customer Contact

    • Mr. Rigoberta Pena, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I got a car from them when I was 8 months pregnant, it was September of 2022. from the first week I had a problem with the car. I kept telling them that there was problem with the car and the check engine light was on .They assured me that the owner would call me back to help me with it. The owner name is ****. Im in ************* and they are in Brentwood and I was high risk in my pregnancy so I expressed I cannot keep going back-and-forth. The car. The first time told me he fixed it. Weeks went by still nothing kept calling no response. When I did get a response, he told me my warranty was up, but I did not know this because he never gave me my paperwork till this day. I do not have the paperwork from the day I signed for my car ***** still has my paperwork and Ive asked for it numerous times, he told me he would do me a favor and he took my car for a month came back and the check engine light was still on. I asked him if he could help me with at least trading the car. He did not want to help me, he told me I was on my own, and I basically had a lemon car. I tried my hardest to get solution and was left with a lemon that I had to pay on and keep spending money out-of-pocket to fix.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Upset P

    1 star

    04/14/2024

    I Wish my Kid would have read all these reviews before going to this place its time we get congress involved!

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