Business ProfileforDream Dogs

I am a 16 year Veteran who returned from deployment 2007 after I was raped and suffered many losses,I was diagnosed with PTSD.I became an EMT and an RN in 2013. 2016 I had an Aneurysm and cardiac arrest.My dog, ****** came to me by accident and has been a lifesaver.He was not socialized during COVID and had issues,I did not know which class he should be in.**** and I both agreed a meet and greet was essential.On 4-4-22, I paid my invoice of $575 and she emailed me training exercises to do at home.We did check-ins often.On 4-18-22 I got a call from ******, another trainer that said **** was on vacation but I could come in for his eval or wait until ****'s return. I opted with **** because she new our history.On 5-5-22, she told me when they would be on break and to come by for a meet and greet.She told her team, who were all eating lunch, including her, to not make eye contact with him.He wondered around nervously but did ok.We left after 20 min.**** advised of a med for anxiety in dogs that does take a while to work.My Vet agreed and he started the med on 5-6-22 with the understanding that it could take 2 months to work, **** was aware and just told me to be patient.I kept in constant contact with ****; I saw improvement, initially.His first session had come/gone but **** assured me this was necessary and we would start when he was ready.6-27-22 I told **** that I lost my car and asked for a refund.I live almost two hours away.I downloaded everything on her site and other than I paid, here were no sessions, no progress notes, no refund policy, no proof that he had even been there.I called a lawyer who told me to get a demand letter online.She called 6-30-22 and angrily accused me of intimidating and threatening her in the letter.I have every voicemail, email, every entry on her site, even ones she altered after our falling out.Later, she backpedaled and said his training ended 5-29-22.She said the 8 weeks starts on their first day of training but he never started.