About

Local BBB:

BBB serving the San Francisco Bay Area and Northern Coastal California

BBB File Opened:

5/17/2006

Business Started:

7/1/2005

Business Started Locally:

7/1/2005

Business Incorporated:

7/15/2005

Type of Entity:

Corporation

Alternate Names:

Eaglecool.com Inc

Cutescarf.com

Business Management:

Ms. Lisa Willim, President

Number of Employees:

6

Additional Information

Payment methods

• Credit Card
• Debit Card

Paypay account, major credit cards through Paypal.

Refund and Exchange Policy

Return Policy

We will accept your return or exchange of any unused, unworn, unwashed and undamaged merchandise that in its original resell condition by mail after got our issued return authorization #

You must send email for the return request within the first 14 days of receipt of your order items regardless for whatever reason. Otherwise, the restock fee will be charged. Over 30 days, no any item could be returned.

You must write email to [email protected] to get return auth# prior to return any item for any reason. We shall then issue the return auth# and return instruction to you in timely fashion. We will not handle any return item without return auth# and forward it back to original sender.

After get the return auth# from us, you would then have to ship the item in its original GOOD package to us at you cost. You must keep the item in the very good condition in order to get the refund or exchange. Otherwise, the re-instocking fee will be taken. .

Your order payment is protected by Paypal buyers policy. However, we don't process any return item without return auth# from us for any reason.

Any missed item in the return package must be deducted from the credit
The shipping and handling fee couldn't be refunded in general. However, for the repeat customers and exchange items, we would offer exception !

For any returned light tent, We will take at least 15% off or more of its listing price as re-in-stocking fee in additional to its shipping and handling cost.

For wholesale or bulk order items that needs to imported and shipped from oversea directly, 30% at least re-instock fee (the oversea express shipping spent) will be charged if you want to return.

Exchange Order Policy

If you want to exchange the order item after receive it, please send email within the first two weeks after received first. We shall then provide you the exchange instruction.

Business Categories

Photography Equipment, Battery Supplies, Fashion Accessories, Battery Charging