Business ProfileforFull Traction Suspension

I purchased a lift kit on July 12, 2023 from *********************** by giving 1/2 down (3K) deposit and was told the kit would be available in around 7 weeks, due to parts constraints in the industry since Covid. After following up for months, and being lied to, as I was told all my parts were in a box waiting for shocks to be put on top and it was ready to ship, like several other of their orders. I know now that was never true. I was finally told on Feb 20, 2024 that the kit was complete but certain parts were being shipped separately. I paid the balance of over ***** and the first shipment was received by the shop later that week. I was told to have my shop start the job and all the parts would arrive before we needed them. This didn't happen and now my truck has been sitting disassembled at my shop waiting for the parts that I paid for in full. The shop owner is upset that his vehicle lift and a good portion of his shop has been rendered useless for weeks while my truck sits waiting for parts. We are missing key components and also the most valuable of the components. Every week I get the same story that ***** is waiting for vendors to fill the order despite ***** previously telling me he had all the parts. I told ***** in writing today, March 18, 2024 that he has until this Friday 3.22.24 to fill the order or I need a full refund. ***** needs to arrange return shipping since I paid for shipping already and didn't get the majority value of the kit. The installation shop has told me since the job is taking longer than agreed the labor price is higher than agreed and ***** agreed to pay that difference. We don't have the parts though to finish the job. I need some help here.