Business ProfileforAdvanced Center for Eye Care

ACE Eyecare, Inc. are deliberately defrauding customers. They are engaging in deceptive business practices by way of false advertising, lying and refusing to fix the defects in their products sold. ******* ******* (Ophthalmic Technician) happily took $56.00 from me along with the promise to adjust the glasses (frame/lenses) until they work for me. Unfortunately, they have not done that. The doctor ******** ****** subsequently created a prescription that she knew I was not convinced of but she did so anyways (by telling me I can always come back and she will correct it if needed). Of course this defective prescription did not result in glasses that work for me. Asking her to honor her promise she blatantly refused, along with the rest of the business simply telling me they will not do anything unless I pay them even more. According to the claims they made to the board of optometry, they flat out lied about the assurances by their staff to me. What's more, they invented return-policies that contradicted *******'s assurances and which he would have violated be refusing my 1st return attempt. 1. ACE Eyecare is refusing to fix the defect(s) in the glasses/lenses they took payment from me for. 2. ACE Eyecare is refusing to honor their own promises in regards to ad******g lenses/prescripton so I am comfortable with the glasses. 3. ACE Eyecare is bringing up a policy that staff never informed me prior to taking my payment AND they are now violating that very alleged 10-day refund policy by having refused my return request back in July 2022 (7-22-22) 4. ACE Eyecare's staff made false assurances/promises on several occasions in regards to correcting the defects and ad******g glasses/lenses. 5. ACE Eyecare is refusing to communicate, CEO ****** **** was included in email thread at first was not replying, then ran away from personal meeting and instead sent a letter to inform me that he "regrets" his "inability" to serve me. For more details pls see the 4 attached pdfs.