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Find a Location

Sierra Smiles Dental Group has 1 locations, listed below.

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    Business ProfileforSierra Smiles Dental Group

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2503 Bell Rd, Auburn, CA 95603-2533
    BBB File Opened:
    4/7/2010
    Years in Business:
    15
    Business Started:
    4/1/2009
    Business Started Locally:
    4/1/2009
    Business Incorporated:
    4/1/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 8510 for this business, issued by Dental Board of CA

    These agencies may include:

    Dental Board of CA

    2005 Evergreen Street, Suite 1550

    Sacramento CA 95815

    (877) 729-7789

    Fax: (916) 2632140

    http://www.dbc.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Sierra Smiles Dental Group, Foulk & Rodgers Dental Corp.
    • Sierra Smiles
    Business Management
    • Mr. Donald Foulk, Owner
    • Mr. Charles Rodgers, Owner
    • Mr. Nathan Cobb, Office Manager
    • Miss Rachel Glenn
    Contact Information

    Principal

    • Mr. Nathan Cobb, Office Manager
    • Miss Rachel Glenn

    Customer Contact

    • Miss Rachel Glenn

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/19/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    WARNING, these people are immoral.Sierra Smiles Dental Group in ******, ** tried to shame me and my family into spending money for services they claimed were not covered by my insurance. $300+ to get my teeth cleaned, above what my insurance would pay.When I would not go for their up-sale, they turned me into a collection agency claiming that I had not paid them, when all along it was their error in bookkeeping because I had paid them.Even after I sent them a digital receipt of my payment and they acknowledged a zero balance, they have yet to stop the collections agency from harassing me.When I mentioned to their operations manager that no one from Sierra Smiles has ever even apologized for their error, she said it would do no good for her to apologize because she has no control over the office operations, and she was going to end the call now because there was nothing she was going to do.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan C

    1 star

    02/05/2024

    This is a money-making corporate chain of dental offices that engages in unethical, deceitful, practices. They have you sign your signature on an electronic pad connected to the computer and don't inform you what you are signing. They charged me $862.00 for a teeth cleaning after the hygienist told me TWICE that the charge would be $62.00. I found out when I saw my credit card. They did not give me a receipt, and I had walked out assuming the charge would appear as $62.00. When I called to protest, the manager dismissed me and refused to hear my side telling me, ''YOU signed the contract.'' On top of this, I had to hold the water suction device in my mouth myself during the cleaning resulting in water and saliva dripping into my shirt. This dental practice is a huge rip off and very unprofessional! The only reason why I went to this office is because it was the only one my insurance allowed. What a racket!!

    Local BBB

    BBB of Northeast California

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