Business ProfileforE.E.N. Property Management, Inc.

EEN property management denied me to pay my rent electronically and forced me to pay by money orders or cashier check every month. Each money order or cashier check costs between $5-10 (depend on service location) and requires me each month to withdraw cash in the amount of $1765 and to go the money orders location. EEN claims my bank account didn't have enough funds to pay my 2023 September rent? EEN cleared (was paid) September amount of rent on September 5, and next day on Sep 6 somehow was another rent payment request by EEN so yes I didn't plan to pay double rent in September. I supplied EEN with a copy of my bank statement showing these transactions. Second payment was returned and EEN claims I violated their policy by not having sufficient funds, and EEN cut me off from the electronic payment system. Bottom line EEN was paid full rent amount on Sep 5, and second request could be made accidentally by EEN or by a third party providing electronic payment services between tenants and EEN, or even by me? I spoke to my CITI bank manager and CITI bank contacted EEN (*****) on two occasions explaining there was no glitch in CITI bank system. I have talked to EEN property management numerous times explaining situation and not denying it could be even my fault? But EEN demands unrealistic documentation from CITI bank that there was no glitch in banking system, and CITI won't provide these documents, and explaining this to EEN? EEN representative (*****) seems taking my request to reinstate my electronic payment very personally or even being aggressive toward me because doesn't want to hear reasonable explanations? Please help me out to resolve this issue. Thanks BBB.P.S. About 15 years (******* area) ago I had issues with a roofing contractor and thanks to BBB that issue was resolved!