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Business Profile

Collections Agencies

AAA Credit Service Collection Agency

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 17 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not lable for this debt with AAA, I do not have a contract Credit Collection Serv, they did not provide me with the original contact as I requested

    Business Response

    Date: 05/15/2025

    i dont think this person has a clue of whom he is trying to file a dispute on.

    there are a ton of companies with the name AAA.  maybe if you include an account number or file number?  or at least the complete name of the company you are filling a complaint against.? maybe? 

  • Initial Complaint

    Date:02/21/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with CREDIT COLLECTION SERVICES. I do not have a contract with this collection agency. They did not provide me with the original contract as requested.

    Business Response

    Date: 02/24/2025

    DO SOME RESEARCH, AND LEARN HOW TO USE THE INTERNET.  WE ARE NOT THAT COMPANY

  • Initial Complaint

    Date:02/10/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im not liable for this debt with CREDIT COLLECTION SERVICES,I do not have a contract with CREDIT COLLECTION SERVICES, they did not provide me with the original contract as I requested

    Business Response

    Date: 02/10/2025

    This person is hallucinating.  seems like they just picked a random company to make a complaint on. 

  • Initial Complaint

    Date:01/21/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt and I do not have a contract with CREDIT COLLECTION SERV plus they did not provide me with the original application like I asked.Account No: 8423 Amount Disputed : $0 I am not liable for this debt and I do not have a contract with CREDIT COLLECTION SERV plus they did not provide me with the original application like I asked.Account No: ***** Amount Disputed : $917

    Business Response

    Date: 01/22/2025

    looks like another induvial who has no clue what they are doing.  we are not that company that he is complaining about. that account number he references is not our account number also. 

     

  • Initial Complaint

    Date:01/02/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called to clarify a debt and the lady on the phone ************ was very rude toned and when i did say f off never mind she says I quote:["I hope you die] and then i called back trying to confront her and she wouldn't re say what she wanted to say.

    Business Response

    Date: 01/10/2025

    what lady? what's her name.  how do you file a random complaint?

  • Initial Complaint

    Date:12/03/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i demand this account is removed from my credit they didn't proved any contracts as requested

    Business Response

    Date: 12/04/2024

    i have no idea who this person is.  you need to provide your account number and make sure you are filling a complaint against the right company.  Looks like they just picked the first company that showed up on Google.  

  • Initial Complaint

    Date:11/24/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debit with credit control services , I do not have a contract with **************************** they did not provide me with original contract as I requested

    Business Response

    Date: 11/27/2024

    for the looks of it this person just decided to file a complaint against the first company that popped up on google.  

    i have no idea who this person is and i have no idea who the company that he is complaining about is also. 

  • Initial Complaint

    Date:08/27/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with CREDIT COLLECTION SERVIC, I do not have a contract with CREDIT COLLECTION SERVIC, they did not provide me with the original contract as I requested

    Business Response

    Date: 08/28/2024

    this individual just filed a complaint against any company that has the same name.  i have no file under this person. 

    maybe you want to make sure that you are searching for the right company and if you do file a complaint. include your account number or file number 

  • Initial Complaint

    Date:08/12/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with AAA. I do not have a contract with Credit Collection Servic. they did not provide me with the original contract as i requested.

    Business Response

    Date: 08/21/2024

    you need to provide your account number

  • Initial Complaint

    Date:07/17/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received a letter in the mail of a charge of a towing and storage to a vehicle I no longer own on July 10th. The vehicle was sold back in March 2024. The release of liability has been filed and confirmed later that it is no longer under my name. This company has been scamming others such as myself. Its concerning that this company has my information. I wish to be left alone or I will be filing charges, and taking them to court for harassment and exploitation. They are using another unethical company, ****** Towing LLC. These charges are well over 3k. Not sure if this can be resolved, I have read they have been reported multiple times and nothing has been done about this company.

    Business Response

    Date: 07/18/2024

    You have been given an extension to provide proof and instead you have decided to file a BBB complaint?  lol 

    i will be happy to report this to your credit after the extension expires.  

AAA Credit Service Collection Agency is NOT a BBB Accredited Business.

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