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Business Profile

New Car Dealers

Albany Subaru - Service

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Albany Subaru - Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Albany Subaru - Service has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Brett K

      Date: 04/02/2023

      I went in to buy a car today. Price advertised as $15,999. I was there for an hour test driving it and then when we go to sit down to talk price the salesman says we have a tracking device on all our cars and it costs $1900 more and cant be taken off. They never told me this when I called to see if the car was available. Wasted my time and acted like there was nothing they could do about it. Salesman said ********** will not let them list the tracking device in their ads. This is not true and false misleading information. Its a wonder why these guys are not accredited BBB members. Shady as they come

    • Alexandre K

      Date: 02/15/2023

      The Albany Ford Subaru Service is struggling for the past 15 years or so (was good in early ****, I know them very well for the past 23 years). The service station is long suffering from incompetence and understaffing. Officers are on the edge of being rude and openly negligent. Worst experience scheduling ******************. People awaken! This is not how a good car service should work! Despite of that the longest wait time (weeks) for simple battery replacement as they want to load your bill with all they could think of. And because they are owned by the dealership of cause, paying them good money no matter their performance!The dealership + servicer is clearly a very bad business combination for an average customer happiness. As soon as your warranty with them is over, you are a nobody. Look elsewhere.Their dealership is good though (all my Subarus are form them).

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