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Business Profile

Collection Systems

Grant & Weber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Systems.

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/31/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The alleged debt owed to GRANT AND WEBER has already been tendered to a 0 balance as evidenced by the *** acceptance of 1099A on May 7, 2024. Furthermore GRANT AND WEBER is in violation of the **** for reporting a debt without possessing the original we ink autographed contractual agreement. I have never received services or done business with GRANT AND WEBER at any time for any reason and I do not consent to their account being reported to my EXPERIAN TRANSUNION EQUIFAX ***** NEXIS credit reports. GRANT AND WEBER is also in violation of the ***** for attempting to collect on a debt without possession of the original wet ink autographed contract. For the record, GRANT AND WEBER is Not the holder in due course in accordance with UCC ***** which defines the holder as follows. The holder took the instrument (i) for value, (ii) in good faith, (iii) without notice that the instrument is overdue or has been dishonored or that there is an uncured default with respect to payment of another instrument issued as part of the same series, et al. GRANT AND WEBER purchased this debt after it had already been declared DEFAULT by the original Creditor ******* ***** MD which means the purchase was not in Good Faith. Furthermore, UCC ***** states a person does not acquire rights of a holder in due course of an instrument taken (i) by legal process or by purchase in an execution, bankruptcy, or creditor's sale or similar proceeding, (ii) by purchase as part of a bulk transaction not in ordinary course of business of the transferor, or (iii) as the successor in interest to an estate or other organization. GRANT AND WEBER acquired this debt by ********'s sale/legal process which further validates the fact that GRANT AND WEBER did NOT acquire the rights of the Holder in due course and ALL collection attempts and reports to my credit report are VIOLATIONS of federal law and GRANT AND WEBER must DELETED FROM ALL CREDIT REPORTS AND GRANT AND WEBER MUST CEASE ALL COLLECTION ATTEMPTS.

  • Initial Complaint

    Date:03/01/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******************, I do not have a contract with Grant & Weber, They did not provide me with the original contract as I requested

  • Initial Complaint

    Date:01/05/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ***************************. I do not have a contract with Grant and Weber *******, **** they did not provide me with the original contract as I requested.

  • Initial Complaint

    Date:12/08/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is a **** dollar debt on my credit report that I have no knowledge of. It is shown as opened in Sept 2023 with Grant and Weber **** The problem is, I did not open any new accounts in the last 5 years that haven't already been resolved. I have also received zero communication from anyone about said debt. I do not know what it is for at all. I have health insurance that covers all expenses unless otherwise noted upfront, in which I pay the ** pay or total amount due for services on the spot, before the appointment begins. It's been this way since 2008, when I joined the military. Again, I have no knowledge of this debt and it is killing my credit score, since it goes up by at least 100 dollars a month. I would like the company to rectify the situation, since they have provided zero communication on their end about the debt. As stated, I can't pay for something if I don't know what it is for, nor can I contact anyone about fraud or false debt if I don't know where it came from. I have no account number or anything. Again, zero correspondence. Next step I will take will be hiring a lawyer. I am submitting a screen shot of the debt on my credit report so you can validate it is there and it offers no indication of who to contact or anything.

  • Initial Complaint

    Date:11/21/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ************************ I do not have a contract with Grant & Weber, they did not provide me with the original contact as I requested.

  • Initial Complaint

    Date:10/26/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******************. I do not have a contract with this collection agency Grant and Weber, and they did not provide me with the original contract as requested.

  • Initial Complaint

    Date:10/23/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with grant & weber. I do not have any contract with grant & weber. They did not provide me with the original contact as I requested

  • Initial Complaint

    Date:10/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw this company on my credit report. When I notice it it was for a central ******* hospital. I was never admitted nor have I ever went to this place for care. I have disputed their claim many times. Before the last dispute. I went and got proof from the place. Under ******************************* nothing comes up that I ever been there. However under ***************************** it comes up a bill. This isn't the correct spelling of name. Even with proof Grant & Weber continues to say it is mine. They keep on putting interest payments on a bill that not even mine. I have never received any bill from this company. Nor have I ever received any information on this account. Nor any letter of any form from this company.

  • Initial Complaint

    Date:08/30/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with this debt with ATT. I do not have a contract with Grant and Weber. They did not provide me with the original contract as requested.

  • Initial Complaint

    Date:08/16/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of 07/22 Fully insured *************** used fraud documents for billing

Grant & Weber is NOT a BBB Accredited Business.

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