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Find a Location

Luxury Transport has 1 locations, listed below.

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    Business ProfileforLuxury Transport

    Transportation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    720 E 22nd St, Yuma, AZ 85365-2025
    BBB File Opened:
    10/25/2019
    Business Management
    • Mr. Robert Jones, Member
    Contact Information

    Principal

    • Mr. Robert Jones, Member

    Customer Contact

    • Mr. Robert Jones, Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Contacted Luxury Transport about a limo service for an upcoming wedding. *********************** asked me for some information about the service, I sent it over to him. After reading through his terms and conditions, reviews online, no website, or evidence that this company even exists, I declined to move forward. No agreement signed, no money exchanged, and we did not even agree on a vehicle yet. I was asking which vehicle so it'd be impossible for me to even sign anything. Regardless, this supposed business will not leave me alone, he's threatening to show up to my wedding to demand money from me in front of family and friends, and has consistently texted/emailed me every day for nearly a week. This is borderline illegal activity after me saying that I am no longer interested. He also forged my signature. I have moved forward with another company and no payment or services will be used through Luxury Transport. If you read the other reviews, like I did, it seems like there is no evidence that a car/limo/bus ever would show up to an event you contract with this supposed "company". He will take your money and never show up. Luckily I stopped talking to him before he could ruin one of the most important days in a person's life. This guy is a thief and this operation should cease to exist. I have filed a police report, reported this company to my state's attorney general office, and the ******* Attorney General where this company supposedly operates out of. He uses illegal and predatory business practices. If you search the address on ******* there is no sign on the building or evidence that this company exists. No website is a huge red flag. They do have a ******** page but how could a "nationwide company" not have a website? ********* local car service companies have websites. Wouldn't a national company have one then? Regardless I just need this man to stop contacting me as I have told him repeatedly.
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    B D

    1 star

    04/24/2024

    This place is fraudulent. If you inquire about transportation, but never book them, they then send your "inquiry" to collections. This company should not be in business, in fact, ***** should be charged with fraud.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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