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Find a Location

Hyundai of Yuma has 1 locations, listed below.

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    Business ProfileforHyundai of Yuma

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/2018

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers the sales new and used vehicles as well as repair and maintenance services.

    Business Details

    Location of This Business
    1125 E 32nd St, Yuma, AZ 85365-3426
    BBB File Opened:
    9/26/2016
    Years in Business:
    9
    Business Started:
    3/9/2015
    Business Incorporated:
    3/9/2015
    Accredited Since:
    3/19/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hyundai of Yuma Inc
    Business Management
    • Mr. John Baladi, General Manager
    • Mr. Angel Rubalacava, Sales Manager
    • Ms. Debbie Patterson, Office Manager
    • Mr. Ibrahem Razick, President
    • Mr. Adli Kakish, Director
    Contact Information

    Principal

    • Mr. John Baladi, General Manager
    • Mr. Angel Rubalacava, Sales Manager
    • Mr. Ibrahem Razick, President
    • Mr. Adli Kakish, Director

    Customer Contact

    • Mr. John Baladi, General Manager
    Additional Contact Information

    Fax Numbers

    • (928) 726-7550
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 3-25-23, I bought a 2021 Hyundai Palisade from ******* ** ****, **** ** **** ******* ***** ******* *****. I live in *********, **, I drove for 5 hours to **** to pick up this car. This was a certified pre-owned vehicle which means it has been thoroughly inspected prior to resale and the car was still under warranty. A feature of this vehicle is a heads up display which reflects speed & other information on the driver's side windshield. This was a feature that was important to me. When taking delivery of the vehicle I noticed the heads up display was not visible on the windshield. I asked the salesman about this & ***** said you had to adjust the height of the display in order for it to be visible. There was a lot happening that day and I was there for hours. I thought to myself that the car is still under warranty & any problem with the display would be covered by the warranty. After returning to ********* I took my car into ********* Hyundai to fix the heads up display. After inspecting my vehicle I was told the display worked fine, but the windshield had been replaced with a windshield that does not accommodate the heads up display & that was not covered by the warranty. The windshield was replaced with a non Hyundai windshield. I have contacted Hyundai of Yuma on the following dates/times (5-23-23, 3:01 pm, Left message, 5-24-23 3:25pm-left message, 6-3-23 9:15 am, email to Hyundai Consumer Affairs case#******** -response: they don't get involved in independently owned dealerships, 6-26-23- ******* sent email to service manager, 6-30-23 3:45pm ****-will find out what to do, never heard back, 7-20-23 & 7-27-23 left message) and they refuse to stand behind the certified pre-owned inspection which should have caught this problem before the car was sold. The service manager offered a $115 check to get a window tint, as a resolution, instead of putting the proper windshield. I have been told by experts, it is a band aid that sometimes does not work.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger C

    2 stars

    09/03/2022

    Purchased a 2020 vehicle several months ago. Apparently pre-sale service checks are NOT important to these folks. 1)Wiper fluid empty 2) Coolant overflow tank extremely low 3)Under Side Engine Debris Cover was missing 4 plastic thumb screws, shroud was bouncing up and down while driving. Corrected 4) Right wheel inner cover missing thumb screws. 5) I dont enjoy spending 3.5 hours waiting for a 10 minute oil change, so I WONT!

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