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Find a Location

Bon Voyage Travel, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bon Voyage Travel, Inc.

      1640 E River Rd Ste 115 Tucson, AZ 85718-7645

      BBB Accredited Business
    • Bon Voyage Travel, Inc.

      12995 N Oracle Rd Ste 151 Tucson, AZ 85739-9550

      BBB Accredited Business
    • Bon Voyage Travel, Inc.

      14755 W R H Johnson Blvd Ste 103 Sun City West, AZ 85375-6059

    • Bon Voyage Travel, Inc.

      180 W Continental Rd #134 Green Valley, AZ 85622-3597

      BBB Accredited Business

    Business ProfileforBon Voyage Travel, Inc.

    Travel Agency
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/7/2012

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Bon Voyage Travel, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bon Voyage Travel, Inc.

        1640 E River Rd Ste 115 Tucson, AZ 85718-7645

        BBB Accredited Business
      • Bon Voyage Travel, Inc.

        12995 N Oracle Rd Ste 151 Tucson, AZ 85739-9550

        BBB Accredited Business
      • Bon Voyage Travel, Inc.

        14755 W R H Johnson Blvd Ste 103 Sun City West, AZ 85375-6059

      • Bon Voyage Travel, Inc.

        180 W Continental Rd #134 Green Valley, AZ 85622-3597

        BBB Accredited Business
      Location of This Business
      1640 E River Rd Ste 115, Tucson, AZ 85718-7645
      BBB File Opened:
      8/1/1976
      Years in Business:
      48
      Business Started:
      2/1/1976
      Business Incorporated:
      4/9/1980
      Accredited Since:
      8/7/2012
      Type of Entity:
      Corporation
      Business Management
      • Ms. Kathy Orr, Company Contact
      • Mr. Peter Evans, Company Contact
      • Ms. Thea Lawrence, Company Contact
      • Mr. Ryan Hansen, President/COO
      Contact Information

      Principal

      • Mr. Ryan Hansen, President/COO

      Customer Contact

      • Mr. Ryan Hansen, President/COO
      Additional Contact Information

      Fax Numbers

      • (520) 797-2408
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amy C

      1 star

      08/13/2024

      January this year my husband and I booked our honeymoon trip to ******. We paid for upgraded seats, extra to have seats together, and an extra day in ****** so we would be ready for our tour. At the airport in ****** we were informed that our first leg of the trip was cancelled along with our entire return trip. We were able to rebook and get on the flight but not together and one of us sat coach. In ****** we missed our connecting flight. My husband was booked to leave on the 1:30 flight and me the 8:30 flight. We arrived in ****** a day late from all of the missed flights. So far our agent has been aware of the mix up and she told us she said the rest of the trip was verified and we would be fine. Now we realize we have 8 locating numbers and we are not booked together. We both sent concerned emails to our agent. once she had the info she wanted we were told she would work on the rest of the trip to make sure it would go smoothly. We waited 4 days to hear back from her. No word that she was taking a long weekend off. No word that we would be able to return home. Four days of even more worry that we would have to make new arrangements to make it home. We had 2 days left of our trip when we had word that she looked at the manifest and we were both on it. The trip home was a nightmare! At the ************** I was booked all the way home on our original flights. My husband was only booked to ****** then unable to get anywhere. Apparently with our multiple locating numbers he was double booked and not able to fly. We were able to get that worked out and on to ******. Now in ****** we were not able to land again on time and bumped from our flight. My husband was rebooked and now I was not able to be found in the computer to get a flight home. All of these problems could have been avoided if our agent (the manager) did her job. not once did she call the airlines to straighten out whatever the crazy mistake was. We are no longer getting any word back from the agent.

      Bon Voyage Travel, Inc. Response

      08/19/2024

      Amy - we are very sorry that the air portion of your vacation was so disappointing. We have escalated your feedback to our supervisor at corporate headquarters to investigate. She will be in touch with you this week to talk with you further and see if there is anything that can be done. Again, we are so very sorry that this disrupted your vacation to the length that it did.

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