Business ProfileforTaz Plumbing LLC

Transaction date March 4th 2024 Charged by Taz Plumbing with no option being forced to pay. They came on Thursday to inspect my water heater, the tech Jose uninstalled my water heater and went over every detail that needed to be replaced before a new water heater could be installed by them. I paid a repair company to come in and demolish part of my home and rebuild it exactly how Jose told me to. When they arrived days later to do the water heater install, they decided to redo all the plumbing leading to the water heater and wanted to charge me $365 with no option to do the work myself. As a homeowner I have the right to work on my own home. They proceeded to tell me that if I did not pay the charges, they would take my water heater that I already paid for with my warranty company and they would not install it. When jose uninstalled my tank he twisted my water lines and connected them together temporarily. This one’s also part of the reason why they said they wanted to replace my pipes because they were all twisted. The only reason my pipes were twisted is because their technician Jose twisted them when he uninstalled my water heater. Dina who answered the phone, for this company would not allow me to speak, and only spoke over me the entire conversation, while her technician stood there and watched, rolling his eyes at her as he is just as surprised that I am being treated this way. I advise them that they were violating my rights as a homeowner, and I have a right to do the work myself, and they continued to refuse me to do the work saying that they were going to take my water heater if I did not pay them. I have a two month old baby and a three-year-old daughter in this home. Therefore I was left with no choice but to pay their $365 charge so that my family could have hot water after suffering for eight days with no water, please review this companies bad reviews as I am not the first person that they have done this to please do not allow them to continue.