Business ProfileforNorthwest Exterminating Company, Inc.

I contracted with Northwest on June 30th, 2023 (******* * *********for Rodent removal and prevention on my property and paid the required deposit of $199.00. They were supposed to put an electronic device in my attic to detect rodent activity and traps to capture rodents, bait outside my home and inspect the home for entrances that needed to be sealed. Since June 30th I've ad 4 scheduled appointments for servicemen to complete the required services. One never showed up or called and 3 others were ill equipped to perform the required entrance into my attic through the attic opening which is in my 12 foot ceiling. They came with 8 foot Step ladders which would not enable them to safely approach and enter the attic. This despite my giving specific information at the time of arranging the appointments that they must have a twelve foot ladder that gets them into the opening to the attic. This company is not capable of safely fulfilling the needs of the contract I signed and agreed to. The need to come and retrieve their bait stations outside my home and cancel our contract and refund $199.00 I paid.