Business ProfileforThoroughbred Nissan

I went to the Thoroughbred Nissan Service Department ***** ** **** *** for a replacement key for a 2017 vehicle. I was told by the Service Clerk the basic key with the VIN number the service would cost around $250 in total. I waited 45 minutes for this digital key to be cut. What I didn't know while waiting 45 minutes , my vehicle was going through a multi-point vehicle inspection without my permission. The service clerk never verbally asked for permission , I only found out about it when I saw the print-out of the bill listing this as #2 on the bill and with suggested follow- up service maintenance to be performed on my vehicle. I was not asked permission for anyone to be inspecting my vehicle and wasting my precious time waiting for a simple key to be made. Then it was time to pay the bill and I handed the service clerk my credit card and he informed me there would be a 3% surcharge for using my credit card, but no service charge if a debit card. No posted notice regarding credit card service fees, per Arizona statute. This needs to be corrected ASAP. When I got in my vehicle to go home, I discovered my seat in the wrong position, my radio was turned off, the volume was off. This is very distressing to have someone leaving my seat in the wrong position, forcing me to try and get it in the correct spot which is tricky with a manual adjustment pole. I was just treated like I was a "mark", come on in and get a replacement key, and our service dept. will be all hands on your car to find lots of problems that may or may not exist, not explain to me on the bill why this inspection without my permission. I did not to spend 45 minutes of my valuable time on a 15 minute procedure and the service clerk knew I was getting a 21 point inspection and he should have informed me and let me waive that which is my right.