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          BMW Tucson has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileBMW Tucson

            New Car Dealers

            Additional business information

            Additional Info:
            This company's corporate headquarters is in Ft. Lauderdale, Florida (Autonation USA, Inc. dba Auto USA Dealer Network; 110 SE. 6th St. Ft Lauderdale, Fl. 33301); (954) 761-7000).

            This company formerly did business as Don Mackey BMW (M.M.A.C., Inc).
            See all additional business information

            Contact Information

            855 W Wetmore Rd

            Tucson, AZ 85705-1549

            Visit Website
            (520) 748-1333

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            855 W Wetmore Rd, Tucson, AZ 85705-1549
            BBB File Opened:
            11/1/1993
            Years in Business:
            30
            Business Started:
            11/1/1993
            Business Incorporated:
            10/18/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0909916 for this business, issued by Arizona Department of Financial Institutions

            These agencies may include:

            Arizona Department of Financial Institutions

            2910 N 44th St STE 310

            Phoenix AZ 85018

            (800) 544-0708

            https://www.azdfi.gov

            BBB records show a license number of L00009405 for this business, issued by Arizona Department of Transportation

            These agencies may include:

            Arizona Department of Transportation

            PO Box 2100 Mail Drop 552-M

            Phoenix AZ 85001

            (520) 629-9808

            https://www.azdot.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • An Luxury Imports of Tucson, Inc.
            Business Management
            • Mr. Lance Iserman, President
            • Mr. Greg Polson, General Manager
            • Mr. James Jones, Service Manager
            Contact Information

            Principal

            • Mr. James Jones, Service Manager

            Customer Contact

            • Mr. James Jones, Service Manager
            Additional Contact Information

            Fax Numbers

            • (520) 748-0716
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On 1/29/24 I purchased a new vehicle from this dealership. Initially I was told I could decline two $699 "protection packages". During closing there was an additional $699 charge that I questioned and was told AutoNation requires it. It then took a week and a half and multiple requests to receive a copy of my signed paperwork. Finally when I received it there were two $699 charges that were listed as optional, contrary to what I was closed during signing. When I brought attention to those unwanted charges I was then told they could be reversed. Two weeks later I am still awaiting resolution or even communication regarding what to expect and when. I have contacted the dealership multiple times. The GM left me a VM weeks ago which I returned but I'm still waiting for a call back. I want a refund of $1398 and any associated taxes if applicable.
            Read More
            Read 9 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Beate J

            03/25/2024

            We bought a *** and an extended Warranty to go with it. The car had lot's of issues and needless to say we did not keep it very long. We sold the car within 2 years and now trying to get the refund from our extended Warranty has dragged on to over 3 months now and the Financial Manager at BWM Tucson is a joke and **************** does not exist there when issues arise.. Very upset with this place.

            BMW Tucson Response

            03/29/2024

            There had been over a one month delay due to the customer not returning a form that required their signature in order to process the cancellation. The cancellation has now been finalized and a refund check generated 3/21/24, which has been mailed to the customer.

             

             

             

            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Southern Arizona

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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