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Find a Location

RideNow Powersports on Ina has 1 locations, listed below.

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    Business ProfileforRideNow Powersports on Ina

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4375 W Ina Rd, Tucson, AZ 85741-2231
    BBB File Opened:
    2/4/2019
    Business Management
    • Allen Salden, Marketing Manager
    Contact Information

    Customer Contact

    • Allen Salden, Marketing Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    We purchased a Hisun side by side back in April, the moment we night we have had to take it into repair shop. First time in repair shop Ride now took care of it and we’re able to get parts etc from Hisun. We have had nothing but issues with our until that it has been in the shop longer than we’ve owned it . August we had to take it back it and it’s been nothing but a nightmare between Hisun and rode now. I finally took it upon my self to contact Hisun and put a complaint against them as well. They sent out a tech from Texas to come look at our unit and let us know they have ride now the parts and direction to take to get us taken care of but here we are November 1st still with no unit that we bought for our kids who can’t even enjoy it . My Happy sand has contacted ridenow on many occasions to be told the same crap every single time that they are waiting on Hisun. I have called Hisun and they do not see any work orders for our unit . Before we take this further we reached out to our tech from Hisun who sent us confirmation emails from him to ridenow and ridenow states it’s Hisun and we have to wait . This is complete bullshit. Then previously my husband asked if ridenow could buy this back to get something better quality and this was possibly and option and that they would get with the manager and call us back but to think about what we were interested in. Of course no call back again another trip and call from my husband and now they say we have to wait until unit is fixed .. HELL NO we are done paying for something we don’t have . Til this day we were told by ridenow that Hisun is to blame yet Tong from Hisun has sent my husband confirmed emails. Ridenow we aren’t done buy this until back so we can purchase something that actually works for my kids or take it completely back. Never would I recommend this business to anyone and it’s very unfortunate I am very involved with the community and this is the last place I would recommend.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jim M

    1 star

    01/12/2023

    RideNow Powersports on Ina boy... working with these fellas was like pulling your nose hairs and pretending it didn't really hurt.They have two real cool dudes that surprisingly try very hard to earn your business Ozzy and my dude ***** (nothing personal fellas).Here's the brutal truth of my recent but not my first experience buying from RideNow Powersports. I should of asked for the actual price on each and every item offered to me at the time of purchase. Taking folks at their word is just no longer best practice or wise...I purchased a $22,996 motorcycle and ended up with a $33,313.65 bill.What happen to fair sales, letting the customer choose his poison...?I would have gladly declined or accepted any of the items sold to me under the lie that it would only be $16.00 over what I was paying monthly. The contract binds you as the buyer like a ************** once you sign. They work it pretty good with lots of tactics that honestly are really not necessary...sit around for extended times in between every question, you go from one person to another and another back to the numbers guy just to get a simple answer on information already discussed. To call this place predatory salesmanship is being nice...In the end, I did get a great bike, in really good shape and a $9,261.00 dollar ****** on why not to trust a shotty dealership...in this case RideNow Powersports on Ina in ******. On a more traditional note...they don't have water bottles (they serve you water in a cup) the sales folks don't seem to know the answer to much and the restrooms wreak of cigarette smoke.I will make sure that no one in my huge circle of riders trusts or purchases from this location and the shady business practice. Word of mouth can be the best or worst advertisement and these guys just purchased a $9,261.00 walking n talking commercial delivered directly by yours truly. I do not recommend this place!

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