About

Local BBB:

BBB Serving Southern Arizona

BBB File Opened:

2/23/2017

Business Started:

4/23/2014

Business Started Locally:

4/23/2014

Business Incorporated:

12/14/2017

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. Luis Hernandez, Owner/Member

Number of Employees:

3

Licensing information

Additional Information

Payment methods

Payment Methods:
At Hercor Insurance Group, we offer various convenient payment methods to ensure a seamless and hassle-free experience for our clients. When it comes to premium payments or other transactions, you can choose from the following options:
Credit/Debit Cards: We accept major credit cards such as Visa, Mastercard, American Express (AMEX), and Discover. Using your credit or debit card allows for quick and secure transactions, providing you with ease and flexibility when making payments.
Electronic Funds Transfer (EFT): We facilitate electronic fund transfers directly from your bank account. This method enables you to authorize automatic premium payments, ensuring timely and effortless transactions without the need for manual intervention.
Check or Money Order: We also accept payments in the form of personal or business checks, as well as money orders. Simply make the payment payable to Hercor Insurance Group and include the necessary details, such as your policy number or account information, to ensure accurate allocation.
Online Payment Platforms: We leverage secure online payment platforms that enable you to conveniently make premium payments through our website. These platforms provide a secure and user-friendly interface, allowing you to manage and process transactions efficiently.
Cash Payments: For in-person transactions, we accept cash payments at our designated physical locations. Our staff will provide you with a receipt to acknowledge your payment.
Please note that the availability of specific payment methods may vary depending on the type of transaction, policy, or location. We recommend contacting our customer service team or referring to your billing statement for detailed information on accepted payment methods for your specific case.
At Hercor Insurance Group, we prioritize convenience and flexibility, aiming to accommodate a range of payment preferences to ensure a seamless experience for our valued clients.

Refund and Exchange Policy

At Hercor Insurance Group, we strive to provide exceptional service and satisfaction to our clients. While insurance policies do not typically fall under traditional refund and exchange policies, we are committed to addressing any concerns or issues that may arise. Here's an overview of our policy:
Policy Review: Our team of experienced insurance professionals will carefully review your policy application to ensure accuracy and alignment with your specific needs and requirements. We encourage you to review the policy details thoroughly before finalizing the purchase.
Policy Modifications: If you identify any discrepancies or require modifications to your policy, please contact our customer service team as soon as possible. We will work diligently to make the necessary adjustments to ensure your coverage is appropriate and meets your expectations.
Policy Cancellation: If you wish to cancel your policy, please contact us within the specified cancellation period outlined in your policy documentation. Our team will guide you through the process and provide any applicable refund details based on the terms and conditions of your policy.
Claims Resolution: In the event of a claim, our claims department will work closely with you to ensure a smooth and efficient resolution. We will guide you through the necessary steps, assist with documentation, and aim to process your claim promptly and fairly, based on the terms and conditions outlined in your policy.
Customer Support: Our dedicated customer service team is available to address any questions, concerns, or issues you may have regarding your insurance policy. We strive to provide timely and helpful assistance to ensure your satisfaction and peace of mind.
Please note that the specifics of our refund and exchange policy may vary depending on the type of insurance coverage and the applicable regulations. We recommend reviewing the terms and conditions stated in your policy documents or contacting our customer service team for more detailed information.
At Hercor Insurance Group, we value our clients and are committed to ensuring transparency, responsiveness, and exceptional service throughout your insurance journey.

Other Resources

Arizona Department of Insurance
2910 N 44th St Ste 210
Phoenix AZ 85018
Phone Number: (800) 325-2548
https://insurance.az.gov

Business Categories

Insurance Companies, Homeowners Insurance, Auto Insurance, Life Insurance, Property Insurance, Workers Compensation Insurance, Renters Insurance, Commercial Insurance Services, Pet Insurance, Bond Insurance, Marine Insurance, Crop Insurance, Aviation Insurance, Motorcycle Insurance, Farm Insurance, Umbrella Insurance, Cyber Insurance