ComplaintsforBar Crawl Unlimited
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Complaint Details
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Initial Complaint
11/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had bought three tickets to a 90s bar crawl event for my sister's birthday in Oct 2019. Bar Crawl Unlimited canceled the event last minute. We were already there when I saw the email from them. It mentioned rescheduling or refunds. I wanted to get a refund for the tickets. I got no response through email. I was able to find a number and spoke to someone. I spoke to this person several times and just kept getting the run around. For instance they said "Oh it probably just hasn't been processed yet, give it more time." A few times the gentleman said "I am not in the office at the moment, but I can call you back when I am and get more information." They never would call back. They never rescheduled either. I have included copies of the confirmation emails and the tickets, as well as my second attempt to reach them through emails.Initial Complaint
06/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased tickets on 11/16/2019 for an event that was supposed to occur in 2020. The event was postponed at least once, maybe twice, due to COVID. The last reschedule was for 6/11/22. That event date came and went and the event did not occur. I tried reaching out via email to the contact I had from the reschedule asking for further information and have received nothing back. I cannot find a working phone number for this business. I would like a refund of the $76.80 that I paid in 2019. I am attaching my original tickets, receipt, and the very little communication I received on it.Initial Complaint
12/07/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Bar crawl unlimited was doing a bar crawl in Springfield Massachusetts. ticket were bought 11/19/2019, in the amount of $61.98. The bar crawl was postponed due to Covid. I have requested a refund several times to no avail. I am looking to have my money refunded. there has been no communication from them regarding the event. My understanding is the event is no longer on Facebook.Initial Complaint
11/15/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I purchased two tickets for a margarita crawl in Omaha, NE back in September 2021. We I went to Eventbrite to look at my tickets this week to plan my stay in Omaha I noticed the event page was no longer there. I have done some research and found out these people went out of business but never refunded my tickets.Initial Complaint
11/14/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Originally purchased 2 Margarita Pub Crawl Buffalo tickets in Sept 2020 and 2 additional tickets in Nov 2020 using PayPal. However the event date was changed multiple times and because it is beyond 180 days, I am unable to pursue a resolution through PayPal. The event has been removed and there is no venue information on the tickets that I have through Eventbrite. I have now discovered that this company is a scam and I would like assistance in trying to get my money back.Customer response
11/30/2021
Good Morning,I have heard from EventBrite who has refunded my money. EventBrite was the platform used by Bar Crawl Unlimited to sell the tickets.Thank you for your assistance.Best regards,***** *********Initial Complaint
09/20/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Purchased tickets to a Margarita crawl on 2/4/2020 in the amount of 61.98. This event has been rescheduled numerous times. The bars still have not been announced. I cannot make it to the new date. I have tried asking for a refund with no response. All of the FB events and posts related to this event have disappeared as well as the website and FB page for Bar Crawls unlimited. This company has also been in the news throughout other states for failed events or events that did not happen. It is too late to do a chargeback and I just want a refund for the amount paid. Eventbrite has also been no help in facilitating refunds for scam events.Initial Complaint
05/21/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
On 2/19/2020 I purchased tickets using eventbrite with Bar Crawl Unlimited for my wife and friends to attend a Taco Margarita Crawl in April 2020. The purchase price was 230.40 and was for 6 participants including my wife. Once national health and safety concerns were present due to COVID I used the evenbrite app to request a refund and received a response on 3/26/2021 stating if I could not reschedule I would be refunded through GiftUp. I sent several emails about this options and received responses that they are working the issue. On 5/15/2020 I received an email that the tickets are currently non refundable and they would be transferred to another upcoming date and that date was in October 2020. On 10/10/2020 I responded with that date not being convenient. I received another response that I could transfer to another date, I asked how and was told it was automatic. I sent emails because the automatic rescheduling did not occur. I have sent unanswered email since Nov 2020
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Customer Complaints Summary
7 total complaints in the last 3 years.
0 complaints closed in the last 12 months.