Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

Important information

  • Additional Info:
    UniSource Energy Services, Inc., is a subsidiary of UniSource Energy Corporation (1 S. Church Ave., Suite 100, Tucson, AZ 85702; (520) 571-4000; www.unisourceenergy.com).

About This Business

BBB Accredited Since: 5/22/1952

Years in Business: 62

Products and Services

Auto Pay, Budget Billing, Clean Energy, Construction Services, Economic Development, Electric Vehicles, Electrical Safety, Electricity Service, Energy Efficiency Products, Energy Rebates, Energy-Saving Tips, Landlord Agreement, Low-Income Assistance, Mobile App, Monsoon Safety, Multi-Family Housing, Net Zero Hero, Outage Map, Payment Assistance, Pricing Plans, Rooftop Solar, Smart Energy Tools, Smart EV Charging, Solar Options, TEP e-bill, Vegetation Management, Weatherization Assistance, Wildfire Prevention

Photos and Videos

Business Details

BBB File Opened:
12/12/1963
Business Started:
12/12/1963
Business Incorporated:
12/12/1963
Type of Entity:
Corporation
Alternate Names:
TEP
UNS Electric, Inc., aka Unisource Electric, Inc.
Unisource Energy Services
UNS Gas, Inc., aka Unisource Gas, Inc.
Business Management:
Ms. Susan Gray, CEO
Mr. Caleb Adcock, Vice President and Chief Financial Officer
Mr. Erik Bakken, Senior Vice President and Chief Administrative Officer
Mr. Dallas Dukes, Vice President, Customer Experience and Corporate Strategy
Mr. Eric Bronner, Energy Management, Planning and Development
Ms. Ana Bustamante, Vice President of Energy Delivery
Ms. Cynthia Garcia, Senior Vice President and Chief Operating Officer
Mr. Erik Keller, Vice President, Chief Information Officer
Mr. Frank P. Marino, Senior Vice President of Finance
Mr. Terry Nay, Vice President of Energy Resources
Chris Norman, Vice President of Public Policy

Additional Contact Information

Fax numbers
Primary Fax: (520) 884-3606
Additional Phone Numbers
Other Phone: (520) 623-3451
Other Phone: (520) 881-3631
Additional Websites
uesaz.com

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 188083 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 8/31/2027.

Arizona Registrar of Contractors

400 W Congress St STE 212

Tucson AZ 85701

BBB records show a license number of 124585 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 7/31/2027.

Arizona Registrar of Contractors

400 W Congress St STE 212

Tucson AZ 85701

BBB records show a license number of E-01933A for this business, issued by AZ Corporation Commission - Utilities

AZ Corporation Commission - Utilities

1200 W Washington

Phoenix AZ 85007

BBB records show a license number of E-04204A for this business, issued by AZ Corporation Commission - Utilities

AZ Corporation Commission - Utilities

1200 W Washington

Phoenix AZ 85007

Additional Information

Other Resources
AZ Corporation Commission - Utilities
1200 W Washington
Phoenix AZ 85007
Phone Number: (800) 222-7000
www.cc.state.az.us/divisions/utilities
[email protected]
Business Categories
Electric Companies

Latest Reviews

  • Paul M

    "They say they offer plans to help cut costs." ... Read full review

  • Nicole W

    "They have the worst customer service ever. They are the least empathetic they do not care what problems you have, they create fake billing amounts." ... Read full review

  • Nicholas T

    "Theyre overcharging me and insisting I didnt pay. Theyre scamming me." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.