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Business Profile

Dog Breeders

Purrfect Pawsome Kitty Palace

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/29/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is using my home address for it's fraudulent activities. There have been 3 occasions now that people have showed up at my door looking for these cats. This business is NOT at my address. I have nothing to do with the company and would like for my address to be removed in correlation with this "company"!

  • Initial Complaint

    Date:07/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As others have said, the seller collected money upfront, which included delivery costs, and then later claimed the shipping company required another carrier type and was trying to charge double the amount. When I asked them to cover the “refundable” cost, they became defensive and no attempt at solving the issue, just paper thin excuses and deflecting. Total scam.

  • Initial Complaint

    Date:05/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I JUST paid for a maine coon from this "breeder."
    Afterwards I too got an email from the shipping company saying they needed 850 for a "rental crate" for him to fly in. Asked him to pay for it and HE get reimbursed...and the verbal assaults started. He also threatened to take me to court because he says I owe him money???
    I have bought a maine coon before...I don't know WHAT I WAS THINKING going to this TOTAL SCAMMER. ..
    HE CAN KEEP HIS DOWN PAYMENT....HE JUST NEEDS TO BE STOPPED.
    he claims to be a Christian...and he swears on his daughters grave he is legit....SAD FOR HIM

  • Initial Complaint

    Date:03/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to purchase two Maine Coon kittens for my mother for her birthday. I had been working on this for about 2 weeks with this company. He is a small breeder supposedly. It's supposedly just him and his wife. I had talked to him on the phone email text messages everything. I paid him $800.00 I also paid his carrier service that he supposedly used to deliver the pets to my doorstep $1, 000.00 then the pet service carrier sent an email while the cats were supposedly in the air on a plane. And told me I had to purchase pet insurance $2,900 and that it is refundable.And I told him about that and said you never mentioned this to me and he told me oh well these things happen sometimes. Don't worry about it it's refundable. So I told him well why don't you pay it then because I do not have $2,900 to pay these people and you never told me this may happen. And I told him I was very upset with his service and he told me he would see me in court.

Purrfect Pawsome Kitty Palace is NOT a BBB Accredited Business.

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