Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Car Sound Systems

The Specialists - Car Audio & Window Tint
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Specialists - Car Audio & Window Tint's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Specialists - Car Audio & Window Tint has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Dallas L

      Date: 05/24/2024

      Service is awful, I was told it would take 45 minutes to an hour. 3 hours later I'm still waiting. Missed an appointment I had scheduled later that day.

    • Michelle P

      Date: 02/28/2024

      I brought in my Defender to have paint protection film installed on the rear bumper. Before it was installed the manager and I looked over the area and discussed options and what to expect (there was no damage). When it was completed and we both checked the results I pointed out a bubble and was told it should disappear, just make sure it gets "lots of sunlight". A week later I brought it back because there was no change and was told it was actually a "defect" in the paint. He removed the plastic and revealed a deep scratch in the paint which was not there before they did the job. I would think if there was a scratch in the paint (as deep as this one is) when we were discussing the installation he would have pointed out, if for nothing else, to establish it was there before they started the work and what the results might look like. Instead, he just tried to pass the buck, shrugged his shoulders, and said he could put the plastic back emphasizing he would have to charge me. I am uncertain how the same area in the plastic can turn from a bubble to a paint "defect" in a week. They clearly don't care how they treat your vehicle and they certainly don't take any responsibility.

      The Specialists - Car Audio & Window Tint

      Date: 02/29/2024

      We have referred this customer to the Land Rover dealership. We have spoken with both the ** and the Service Manager of the dealership and arranged a meeting with the customer to have them provide their expertise on what we believe to be a factory paint issue. Once the issue with the paint is resolved we are happy to reapply the film at no charge.

    • Kasey W

      Date: 01/01/2024

      I went in to get a new system for my car, signed a payment agreement and paid a $400 deposit. When I went to pick up my car they tried to charge me an extra $100 for the system. I said no and they did take it off the bill. Then the shop manager started giving me attitude. The assistant came out to show me how to operate my new stereo and it didnt have Sirius xm on it which it was supposed to have or I was told it would have. The shop manager came out to talk with me and again was very rude and bullying me. He said it was a misunderstanding but could add it for an additional $200 but would give me a deal for $175. I declined and now have a very expensive stereo that is not what I wanted.

    The Specialists - Car Audio & Window Tint is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.