Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PE Solar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PE Solar

      1325 W Auto Dr Ste 103 Tempe, AZ 85284-7700

      BBB Accredited Business

    Business ProfileforPE Solar

    Solar Energy Contractors
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.71/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/9/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers general contractor services in solar energy.

    Products & Services

    Solar Photovolatic Systems, Solar Hot Water Systems

    Business Details

    Headquarters
    1325 W Auto Dr Ste 103, Tempe, AZ 85284-7700
    BBB File Opened:
    9/9/2011
    Years in Business:
    13
    Business Started:
    12/3/2010
    Business Incorporated:
    12/3/2010
    Accredited Since:
    11/9/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pure Energy LLC
    Business Management
    • Mr. Raed Saffarini, Member
    • Mr. Eric Clarke Cowlin, General Manager
    Contact Information

    Principal

    • Mr. Raed Saffarini, Member
    • Mr. Eric Clarke Cowlin, General Manager

    Customer Contact

    • Mr. Raed Saffarini, Member
    • Mr. Eric Clarke Cowlin, General Manager
    Additional Contact Information

    Fax Numbers

    • (855) 787-4675
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In February 2021 we met with a PE Solar representative and we were told that our electric bill would be around $50 a month as long as we did not add many electric items to the home. We have not added any items. Our electric bill has never been lower than $300 since we activated the solar system and in the last few hot months, our bill has been $600+. I have contacted PE Solar many times and they say everything is working as it should. They also suggested I change my APS plan I did and our electric bill increased. The last time I spoke with a representative I asked if we needed more panels and I was told we have no room on the roof.
    Read More

    Customer Reviews

    28 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rafael M

    1 star

    08/20/2023

    FAIR WARNING STAY AWAY FROM THIS COMPANY!If I could give 0 stars I would! Salesman who is also the regional manager is a liar. He said just the right things to get us to trust in this company. We met with so many companies and flat out told him I dont want to hear lies to get us to buy and he assured us he wasnt the same. We trusted him. Told us unlike the other companies they dont advertise but do so by consumers and thats why they do it right the first time. Told us 17 panels were enough. How if its well under everyone elses quotes. He said we are installing new pool pump and water heater so youll use less electricity. I said Id rather have more so I generate more and pay less. He assured Id have plenty. Installation took over 3 months! Company tried to back out on things promised from the start but they had to cover at the end since they didnt pass inspection. After installation bill was *****. They assured itd be 25 only teco meter charges and in the long run wed have a credit and it would cover teco charges within a yr with credits generated. Assured us if the bill was for energy theyd cover it and add additional panels. We have called talked with so many others and nothing has been done. Frustrating they miscalculated how much the new pool pump and water heater was going to save and put the wrong amount of panels on and we have to cover electric bill! FAIR WARNING! Stay away! They lie and are not even good at their job or theyd calculate right from the start! WE ARE PAYING FOR THE AMOUNT OF PANELS WHY NOT ADD MORE IF WE ARE ASKING FOR MORE WHEN THE AMOUNT YOU ARE INDICATING SOUNDS WRONG! Like how does that make sense. Im asking for more and Im the consumer paying for it but no here I am frustrated and still paying for energy and a loan! Also lied about a one time removal/reinstall when we reroofed. Next step for us is to BRING IN THE ****** I see a lot of people with similar stories and ENOUGH IS ENOUGH

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.