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Find a Location

The Brown Law Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Brown Law Group

      120 S Ash Ave Ste B101 Tempe, AZ 85281-3813

    • The Brown Law Group

      5201 N. 7th Ave Phoenix, AZ 85018

    Business ProfileforThe Brown Law Group

    Lawyers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Brown Law Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Brown Law Group

        120 S Ash Ave Ste B101 Tempe, AZ 85281-3813

      • The Brown Law Group

        5201 N. 7th Ave Phoenix, AZ 85018

      Location of This Business
      120 S Ash Ave Ste B101, Tempe, AZ 85281-3813
      BBB File Opened:
      10/22/2007
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Management
      • Mr. Jonethan Olcott, Partner

      Industry Tip

      BBB Tip: Hiring a lawyer

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/16/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Long story short, my mother passed away and left me with an outstanding balance of over $**** to pay in order to restore *** services at her residence. I was told over the phone that after I paid the balance, send a death certificate, and a notarized will that services can be resumed as normal. Now that I have paid the **** and they have collected my money, they are still not allowing me to move into the residence. I am filing this because what I was told is obviously fraudulent. The ONLY reason I paid the balance was because I was told that all services could be resumed as normal when it was paid. The *** company is *********************** located in ****** *******. The law office should be liable to pay me back my money since they blatantly lied to me about what would happen after they collected the money my deceased mother owed. They took advantage of my dead mother in order to receive **** dollars. This is immensely immoral. The amount of stress cannot even come close to being made into words. I am assuming but almost positive that if they are willing to do this to me, they will definitely do it to others. Also when I spoke to another lawyer and mentioned their name, they immediately said how awful they are to work with. Companies should NOT lie and take advantage of the stress and grief of an individual in order to receive a past debt owed from them, especially when I was NEVER obliged to pay the balance anyways. This whole process is absolutely absurd

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Yvette M.

      1 star

      12/08/2021

      I had the worst experience with this law group. Every associate I spoke to was extremely unprofessional, I asked to be contacted by phone multiple times with zero response or call back. This business will only contact via email and answer questions in regards to receiving their payment and nothing else. I was charged hundreds of dollars in fees for no response when I provided one of the managers proof of attempt to contact. Ultimately I had to accept the incorrect charges and pay the **** to avoid a lawsuit and potentially jeopardize losing my home. The building of their law group is unmarked making difficult to identify and prove legitimate. When I dropped off payment, the manager was extremely unprofessional raising her voice and slamming the door when I left. It is very difficult to understand that this attorney is in good standing considering the associates he has representing him. Whether I am the client or the individual who owes a fee, I should be treated with respect as a human. And from every single one of the employees proved to care less. They would rather I slip a check underneath the door or leave it in a mailbox that is unlocked. Extremely poor professionalism at its finest.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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