Business ProfileforHome Solutionz LLC

I have been dealing with Home Solutionz since May 2023 had vinyl tile installed May 2022. Contacted Home Solutionz in June that tiles through out the house are lifting. Contacted two supervisors. Left plenty of messages and also called ***** her on main line and her cell phone. I left messages every other day all the way through August. No longer working with Home Solutionz. I am put in contact with ***** August 29th. Leave messages with her on the main line and on her cell phone. Finally get in contact with her on August 29th and she tells me to send pictures. Which I do. States she is waiting to hear back from the vendor. Tells me she has scheduled an appointment on September 18th and someone will be at my home between 12-1 to look at the tile. I tried to confirm with her and never responded. September 18th was a no show!! Kept leaving messages and she never responded! Finally calls me and tells me that she never scheduled September 18th. She tells me that someone from ************** will contact me to look at tile. Finally Aiwei from ************** schedules appointment for September 22nd between hours of *****. ***** shows up and inspects tile and stated that the reason tiles are coming up in areas is because T-molding was never installed. She stated she would have report over to ***** at Home Solutionz within a week. I called on October 9th and left messages with Rica and also texted *****. She finally returned my call and scheduled for Thursday, November 2nd between 8-10. ***** stated she would call the day before to confirm arrival time. ***** texted me on November 1st and asked if I could give her a call at my earliest convenience. I returned her call left messages and had no response. I also called her the day of November 2nd which was a no show again. I have documented everything since my first contact with their company. Also emailed and left messages for owner of the company no response.