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Find a Location

Chapman Collision Center has 1 locations, listed below.

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    Business ProfileforChapman Collision Center

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/26/2007

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto body repair & painting.

    Business Details

    Location of This Business
    5301 S Kyrene Rd, Tempe, AZ 85283-1721
    BBB File Opened:
    5/20/1998
    Years in Business:
    23
    Business Started:
    5/8/2000
    Business Started Locally:
    5/8/2000
    Business Incorporated:
    6/27/1997
    Accredited Since:
    12/26/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Chapman Scottsdale Autoplex LLC
    Related Businesses
    Business Management
    • Mr. Jerry B Chapman, Owner
    • Mr. Scott Val, Director
    • Mr. David R Bower, Manager
    • Mr. Andrew D Davault, Manager
    • Ms. Mary A Chapman, Corporate Manager
    • Mr. Charlie Abbinanti, Manager
    Contact Information

    Principal

    • Mr. Jerry B Chapman, Owner
    • Mr. Scott Val, Director

    Customer Contact

    • Mr. Charlie Abbinanti, Manager
    Additional Contact Information

    Fax Numbers

    • (480) 994-0616
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I took my 2017 Chrysler 300 in on May 25th it took over a month for them to work on it and they did not keep contact with me to let me know what was going on. When I got my car back I looked in the glove box and noticed my vehicle user guide was missing ****** paid me the $20 I had to purchase a new guide but technically I had to buy two of them to combine what I had in the original guide that came with my car the collision place did not take responsibility one employee did and paid out of pocket they were not going to find who took my booklet that belongs with the vehicle they told me that I signed an agreement that any personal property that was left in the vehicle was not their responsibility my argument is that guide booklet belongs with the car I bought it with the car if I was to sell my car it goes with the car to the next owner this was in the month of August. I don't go in my center console much but I know that when I gave my vehicle to Chapman collision to make repairs in the center console there is a tray that belongs with the car that I purchased with the car where you put your coins or little items in the center console today is September 9th to 2022 I look in my sender console because I'm looking for something I lost come to find out that centerpiece in my console that **** is missing I want it back. That is not a personal item that belongs with the car I have had too many problems with this company in the last 2 months I want my resolve.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rudolf O

    1 star

    09/17/2022

    they [repair ???] my car for ******. No Testdrive,missing Licensplate they found it after 20 min., then they cant find 2 screws and a screwdriver to put it on the car, 15 min more. Car was dirty inside and outside, floormats,dashcover,steeringwheelcover in the trunk. Windsound on the NEW driverdoor. This all after 11 weeks in the shop. Then they made a carfaxreport ,the brakes are down and the ******* a oilchange. Why the f... nobody told my this???. By the way ,the car had a oilchange and inspection 5 days/ 300 miles for the accident. FRAUDS

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