We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Network Computers

AZ Digital Dish

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Network Computers.

Complaints

This profile includes complaints for AZ Digital Dish's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AZ Digital Dish has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/29/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On June 2nd, 2025 I contacted ************ to cancel my subscription. I was told it would cancel on July 15th (the end of my billing cycle) and a box to return my equipment would be sent to me (told it could take up to 25 days to receive the boxes.) Due to major health concerns, I was selling my home and moving out of state to live with family. Subsequently I went into the hospital for surgery. I was not home from July 15th thru July 26th, 2025. Upon my return, I found that DISH had not canceled my subscription, they had NOT sent out a box and they were now billing me for an additional month of service AND a EARLY TERMINATION FEE. I explained to "*****" that I had already cancelled my services 6 weeks earlier and they had not done their part in completing that cancelation or mailing a box and now I needed to move away. ***** stated there was no place to return equipment, and the box could not be expedited to ensure delivery prior to my move out and there were no other options available. I was told to return the equipment or be charged hundreds of dollars. I was also told the return shipment would be at my expense. I requested a prepaid shipping label be emailed to me so that I could go to my PO or *** and get it returned. I was told that was not an option. But then told they would send me a label, but not pre-paid. Ultimately, I had to agree to them mailing a box to my family in the other state and now I must move the equipment with me and ship it back to them from there. I was then informed that I had to pay the early termination fee as that could not be waived since they offered services across the country. Again, I explained that I was moving in with family due to health, they had all their own services and me transferring my account was not an option. After much argument, ***** agreed to a dispute for the fee, and I would receive a resolution in 5 days. The combative nature of this company to simply cancel a account is inexcusable.

    • Initial Complaint

      Date:11/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I asked to have my ************ disconnected at ********************* in *********, **. On November 30, 2021, yes 2021. They have kept billing me even though I have called them repeatedly. I also asked them to pick up their equipment before we moved, which they didnt do, so it was left at our old house.We now live in ********** and I am bedridden due to numerous strokes and cancer. My wife is 86 years old and I do not want to leave her with this mess.Maybe you can help?

    AZ Digital Dish is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.