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Business Profile

Training Programs

Remote Closing Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Training Programs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our experience with Closers.io has been incredibly disappointing, and we are currently working with authorities and attorneys to build a case and take legal action against the company. We paid $17,000 expecting to receive qualified setters and closers under a "no performance, no pay" guarantee, as advertised. Unfortunately, this promise turned out to be completely false. The sales **** provided by the company delivered zero results, with one setter failing to set up a single meeting.To make matters worse, they removed our access to the contract and also revoked our access to the course materials, for which we were supposed to have lifetime access. Only when we pointed this out did they restore our access. When we requested a refund, they claimed they were not responsible for the performance of the setters/closers and that their role was merely to assist with hiring, leaving the rest to us. A quick search of ad libraries reveals this is false advertising. We paid them to provide qualified sales **** and setters who perform and help ramp up, or we dont paynot for a course that could be accessed for free on ******* or elsewhere, or a hiring pool without any responsibility on their end. The company basically misled us and took our money with false advertising.Additionally, we noticed the same candidates showing up in multiple group interviews, even after we had already declined them, indicating a lack of a proper and thorough hiring process.Despite agreeing to review our dissatisfaction in a follow-up meeting, Closers.io unilaterally decided we didnt qualify for a refund without adequately reviewing our case. They simply emailed us that they dont issue any sort of refund and ceased communication. We requested the ******************** and our sales calls, but we received none of them.

  • Initial Complaint

    Date:12/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear ***/Ma'am: I purchased a training program because I needed it for an appointment setter job according to the company. I do not need this program for the job according to ******** Also. I have a mental illness that precludes me from doing it. I am within the grace ****** of my contract. Please refund me ****** dollars for the course as soon as possible. Thank you for your services. +*******

Remote Closing Academy is NOT a BBB Accredited Business.

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