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Business Profile

RV parks

Legacy Communities Corporate

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV parks.

Complaints

This profile includes complaints for Legacy Communities Corporate's headquarters and its corporate-owned locations. To view all corporate locations, see

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Legacy Communities Corporate has 94 locations, listed below.

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    Customer Complaints Summary

    • 20 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/20/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The pool at ******** is supposed to be heated but currently is not as included and paid with amenities

      Business Response

      Date: 10/21/2025

      Hello Mr. ****************** you for bringing this matter to our attention. We take all resident feedback seriously and want to assure you that we consistently monitor and maintain the pool to ensure a safe and enjoyable experience for everyone.

      Please note that the pool water temperature is checked daily and has been consistently set at 85 degrees, which is the standard temperature recommended and maintained for the past seven years. This temperature is commonly recognized as the industry standard for comfort and safety in community pools.

      If there are any specific concerns about the pool or its condition, we encourage the resident to reach out directly to the community office so we can address them promptly. Our goal is always to provide a positive living experience for all residents.

      Thank You, 

      Legacy Communities 

    • Initial Complaint

      Date:09/30/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is concerning the seasonal rates that the residents of Cape Island Resort in **. Since they have taken over a privately owned resort, rates have increased at an alarming 70% between *********. The projected rates at the current rate they have been charging will be as follows:2026= $10,770, 2027= $12,364, 2028=$13,291,2029=$14,287,2020=$15,358.Cape island is a seasonal/6 month campground facility that is private and all own a Park Model home. This seems higher than the rate of property taxes. That is a tremendous jump for the residents, most of which are retired on a fixed income, hard working and middle class. The residents have bought property in *************************** thinking it would be a little piece of heaven but, now a nightmare and no end is in sight. Many residents are forced to put their homes up for sale because of the rising costs. We currently only have this one option.... place our seasonal homes up for sale. If the houses don't sell by ****** and dues are not paid, the resort will take your home. How is this fair? Written comments like: "If you fail to return the lease as noted, then this letter will be considered a Notice to Quit, terminating the current 2025 lease as of Oct 31, 2025 and demanding that you vacate and quit the premises rented to you at Cape Island resort". This gives little time to take the proper steps to stop the rate hikes and or question Legacy. The older residents dues have DOUBLED in three years time and increase of 70% Legacy seems to have no limitation. Price gouging and intimidation of senior citizens is the problem. Legacy is greedy and secretive and will not show what the current market analysis calls for or the expenditure budget that is calling for a price increase. Where is the money going? A projected 3.5 million dollar revenue will be collected this year, however such things like our roads are a disgrace. NO answers, no responses, no meeting will be provided. We want a cap on the rate increases and need your help.

    • Initial Complaint

      Date:04/21/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sold the mobile home at ************************************ at ********************************* owned by Legacy Communities LLC on March 3, 2025. The new owner is paying the lot rent beginning on March 1, 2026. The problem is they LPV has not updated my status showing that we are no longer tenants. I just received a bill for March 2025 as past due, April 2025 past due and now May 2025. The property is not ours and this WILL NEGATIVELY impact our credit rating. COUNTLESS calls have yet to be returned. HELP

      Business Response

      Date: 04/29/2025

      Hello *****,

      Thank you for bringing your concerns to our attention. We sincerely apologize for any frustration or confusion this may have caused.

      Upon review of your account, we can confirm that there is no balance due under your name, and no negative information has been reported to any credit bureau. It appears that the transition of ownership has been processed correctly in our system.

      If you have any additional questions or need further assistance, please feel free to contact us directly at *********************************************************. We are happy to help ensure that everything is fully resolved for your peace of mind.

      Thank you,
      Legacy Communities

    • Initial Complaint

      Date:04/07/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this **** with ELDORADO RESORTS CORP I do not have a contract I do not have a contract with the collection agency stating I would pay them I did not get the original contract that was requested

      Business Response

      Date: 04/08/2025

      Hello,
      I believe this review has been posted under the incorrect BBB account. While we do operate a community named Eldorado Court, our company is Legacy Communities and we have never had a resident with his name that has resided with us. It seems the claimant is referring to Eldorado Resorts Corporation, which is a different entity which is this  ***********************************************************************************************************************************************************************;

      Thank you for your attention to this matter.

    Legacy Communities Corporate is NOT a BBB Accredited Business.

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