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Business Profile

Moving and Storage Companies

Pinks Moving

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Traci H

    Date: 01/05/2025

    3 Pink movers moved my 1 bedroom, 1 bath, 740 sq ft apt, 4th floor with elevator from ******** to *****************, 4th floor elevator for $1,000. 1 couch by stairs. I will attach pics of the items moved. The commute from ******** and off the 101 and ******** blvd to N Scottsdale ***** Lloyd ****** took them 45+ mins mid morning no traffic. I drove the speed limit and got there in 20 mins. I asked if they needed to follow me, driver said no go ahead. I'm going to take it slow, but we will be right behind you. Then they were looking for the wrong unit when arrived. Documented incorrectly by the operator who did my quote. The start time was actually 8:40 but documented as 8:30. I called my daughter in the hallway at 8:24 to let her know the movers arrived. This was before they entered my place. They couldn't have started at 8:30. And because they "finished" at 12:36, I was charged an extra $93 for 6 mins of "extra work". One guy put my entire bed back together, instead of moving things. $93 extra dollars because my move was 6 mins longer? He spent most of his time wrapping things that were not necessary. Even if I said don't do it, it was done. Then I paid for shrink wrap. Then the lady who quoted me said they preferred *****. But didn't mention that they only take ***** from certain banks. I paid by credit card with a 5% credit card fee. I had storages bins stacked and ready to go. I will never do this again. It should not have been a 4 1/2 hr for 3 people? Finally the initial call from the movers this morning made me nervous. He asked if anyone would be with me to help me move my personal things. What??? I'm a woman alone hiring help to move. I felt unsafe. He wanted to know if anyone would be around to help keep tabs on the move progress. One person can't be in the apt and at the truck to ensure work is done the entire time. Simple 1 bed move should not take 4 1/2 hours.

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