Customer ReviewsforGo AZ Motorcycles

What a terrible experience at ****************! I purchased a 2021 Indian Challenger brand new last April. I have had multiple issues with compartment latches breaking, my windshield motor had to be replaced but these were minor. I spent over $10,000 to upgrade my bike all at their dealership. They did a stage 2 upgrade and they failed to seal the gasket. Oil slicked my rear tire which almost killed me. Took the bike back less than 24 hours later after their supposed repair. Once they finally got the engine sealed they informed me I had a blown head gasket. They started the repair but stopped. The service tech **** called me to let me know that when they did my stage 2 they left a bolt inside my engine. It tore up my pistons, my cams and completely blew my rear cylinder. After having my bike for 5 weeks they finally said it was ready. I went to pick up my bike, packed my saddle bags and started my bike. The bike instantly shuttered and began to flash the check engine light with codes flashing on my console for piston misfire, cam failure, etc. The ** had actually complained that he spent $4,000 repairing my engine on his dime! What a joke! Never an apology, never an admission of any wrong doing. I will be sure to write this same review to Channel 4 On Your Side as well as the BBB. I will spread this review to every single person on FB! This dealership owes me a year of wasted time and over $10,000 in failed service and parts!

GO AZ Motorcycles in ********** is aware of the issues this customer has experienced with his Indian Motorcycle and has worked with him in an attempt to resolve what appear to be factory/OEM-related issues with the motorcycle. This included coordinating with the manufacturer, performing work at no cost to this customer, and providing him with a loaner motorcycle while his bike was in our Service Department.Most recently, we assisted in facilitating the trade-in of this customer's Indian Motorcycle to one of our sister dealerships and getting him on a new bike with which he is very happy.We are unclear as to what can be done at this point to further assist this customer as he no longer owns the Indian Motorcycle and appears to be enjoying his new bike.