Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

On Q Financial Mortgages Simplified has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • On Q Financial Mortgages Simplified

      14275 N 87th St Ste 210 Scottsdale, AZ 85260-3697

    • On Q Financial Mortgages Simplified

      16150 N Arrowhead Fountains Ctr Dr Ste 260 # 255 Peoria, AZ 85382-4754

    • On Q Financial Mortgages Simplified

      13034 N Verde River Dr Ste 103 Fountain Hls, AZ 85268-8443

    • On Q Financial Mortgages Simplified

      9140 S Kyrene Rd Ste 101 Tempe, AZ 85284-2926

    • On Q Financial Mortgages Simplified

      615 S River Dr Tempe, AZ 85281-0252

    Business ProfileforOn Q Financial Mortgages Simplified

    Mortgage Broker
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 103 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers mortgage banking services.

    Business Details

    This is a multi-location business.

    Find a Location

    On Q Financial Mortgages Simplified has 93 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • On Q Financial Mortgages Simplified

        14275 N 87th St Ste 210 Scottsdale, AZ 85260-3697

      • On Q Financial Mortgages Simplified

        16150 N Arrowhead Fountains Ctr Dr Ste 260 # 255 Peoria, AZ 85382-4754

      • On Q Financial Mortgages Simplified

        13034 N Verde River Dr Ste 103 Fountain Hls, AZ 85268-8443

      • On Q Financial Mortgages Simplified

        9140 S Kyrene Rd Ste 101 Tempe, AZ 85284-2926

      • On Q Financial Mortgages Simplified

        615 S River Dr Tempe, AZ 85281-0252

      Headquarters
      14275 N 87th St Ste 210, Scottsdale, AZ 85260-3697
      BBB File Opened:
      12/22/2004
      Years in Business:
      19
      Business Started:
      8/5/2004
      Business Incorporated:
      3/31/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • On Q Financial LLC
      Business Management
      • Mr. John F Bergman, Manager
      • Mr. Patrick Lamb, President/CEO
      Contact Information

      Principal

      • Mr. John F Bergman, Manager
      • Mr. Patrick Lamb, President/CEO
      Additional Contact Information

      Fax Numbers

      • (480) 444-7150
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On q didn't renew my home owners insurance like they were suppose to. had $**** in escrow account. Insurance was $2200. Taxes just under $300. They forced placed me for a year at almost $19,000. and sold my loan to ************* care. I contacted on q when lakeview told me what was going on I got a new policy and called on q to get them to take force placed off. They say they would and give me half the balance back. They gave me **** back. But when I ask about my **** I had in my account before they put me on forced placed. Nobody acknowledged it. I'm not giving up until its figured out. I may lose my house but this company along with lakeview are sorry loan companies all together. Just put people on the streets. With no regard to people with families. I've been reading all the laws and they are charging me before time frame of being able to charge me also. It's suppose to be a grace ****** of atleast 75 days before the can charge me but doing it anyway.

      Customer Reviews

      103 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bruce A

      5 stars

      03/13/2024

      ******** is the only one I want to work with again.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.