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          MYKA has 2 locations, listed below.

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            • MYKA

              C/O Domains By Proxy, LLC 14747 N Northsight Blvd Suite 111, PMB 309 Scottsdale, AZ 85260-2633

            • MYKA

              800 2nd Ave Fl 11 New York, NY 10017-4709

            Customer ReviewsMYKA

            Jewelry Stores
            Multi Location Business
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            84 Customer Reviews

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            • Jang T

              05/15/2024

              I purchased a rose gold necklace with 5 names. I also added the gift wrap and although the regular shipping looked close, I purchased the expedited shipping too. Well, it did not make it before Mothers Day. I received a message from MYKA a day before Mothers Day apologizing about not making it for Mothers Day. Finally received package after Mothers Day. Package was flat. Gift box wrinkled. The only thing that looks original like listing is the actual heart itself. The names did not line up as I instructed and the beads did not look the same as advertised in pictures. The chain is also very thin. First purchase from MYKA and will definitely be my last. Buyer beware!!!!

              MYKA Response

              05/17/2024

              Hi ****.

              Thank you for your feedback. 

              We are really sorry that your order arrived late and damaged, and the necklace you purchased is not as you expected. We sent you multiple emails regarding your order, and we sent you a new one again to see the issue, and find the best solution for you. 

              Kind regards,

              MYKA **************** Team 

            • Umair S

              05/07/2024

              Placed an order and for 1 week has been showing "Label printed", phone call goes to Voice mail and no one available on chat.They responded saying nothing to worry about though cant explain why for a week **** tracking is showing as label created.About to report this to my credit card as fraud

              MYKA Response

              05/09/2024

              Hi *****,

              Thank you for your feedback. We are a 100% online company and we don't take phone calls, but we are always available via email. 

              There is always a short period of time when the order has already left our facility, but not yet scanned in the ****** system, that's when you see the 'Label creataed' status. 

              Your order is on the way, and you will see the update on the tracking number shortly. 

              Please reply to our email we sent you if you need any more help or you have questions, and we will be glad to assist you. 

              Kind regards,

              MYKA **************** Team 

               

            • Myka S

              04/25/2024

              These pieces of s*** are scam artists. They are about to get wrecked real soon, just wait on it. Our team has documented information on every scumbag move that they have made. Keep an eye out in the news. You will see these ******* there soon.

              MYKA Response

              04/27/2024

              Hi,

              Thank you for your feedback. We are really sorry if you had a bad experience with MYKA.

              We try to contact you with the email address you gave us when you wrote your review, and if you gave us more information about the order, we will be glad to help you further. 

              Kind regards,

              MYKA **************** Team 

            • Zewdu A

              04/21/2024

              This company if you call it one is so terrible. I bought a custom made neckless for my wife and it turned black just after one day. Please save your money and dont buy anything from here.

              MYKA Response

              04/23/2024

              Hi *****,

              Thank you for your feedback. 

              We are really sorry to read about the issue with the necklace you ordered from us. Once of our team member sent you a message regarding the damaged necklace, and once we received your reply, we will be able to help you further.

              Kind regards.

              MYKA **************** Team 

            • Eileen K

              04/11/2024

              --The website kept trying to charge for 2 necklace amounts no matter that I totally scrapped order and tried again ---the website is poorly constructed so as to be very confusing as to what is actually included in mailing.---The company neglected to add the personalized note for the receiver of gift. They DID put in a BLANK note.---THE company neglected to add her personalized name to the gift box top itself. Waste of extra $12.00 charge.---The company tried to cover themselves with delayed shipping date by falsely citing "possible delay due to Hurricane ***" except *** happened in 2021 in *********. It is April 2024 now.---I would not recommend this company to anyone.---Poor IT skills, staff's very poor attention to detail.Because I added an extra $10 to shipping, the gift arrived one day before my niece's birthday.Not enough to make up for the rest.

              MYKA Response

              04/13/2024

              Hi ******,

              Thank you for your feedback. 

              First of all, we want to apologize for the confusing message regarding the Hurricane, we had a technical glitch, that's why you received this message, we know that this is not a current event. Your order arrived to you on time as we expected with the express shipping method you paid extra.

              As for the gift box, we am sorry if you found the website hard to use, but you ordered the gift box without name on it, or personal message, that's why these were not added to the order. 

              We sent you a private email regarding your order. 

              Kind regards,

              MYKA **************** Team 

            • Michael C

              02/21/2024

              Terrible customer service! Say you can return items within 30 days but they just ignore you and jerk you around for 30 days. Do yourself a favor and buy from somewhere else!

              MYKA Response

              02/23/2024

              Hi *******,

              Thank you for your feedback. 

              We sent you multiple emails regarding your order, offering the best options for the return of the item you ordered from **. 

              Since we never received your reply via email, we requested the return label for you, and you can send back the jewelry for refund. We sent you another email regarding this. 

              Kind regards,

              MYKA **************** Team 

            • Jeremy L

              02/13/2024

              I ordered a necklace for my wife for Valentine's **** The advertisement which enticed me to purchase from MYKA guaranteed that it would arrive by February 11 or 12, at the latest, in time for Valentine's **** However, it is now February 13 and the product is not even out for delivery yet as it is 10 hours away in **********. I placed this order on February 1, **** under the understanding that it would absolutely be here before Valentine's *** and it very clearly is not going to arrive in time. I am incredibly dissatisfied as I have tried to speak with customer service but nobody has returned my email.

              MYKA Response

              02/16/2024

              Hi ******,

               

              Thank you for your feedback. We are really sorry that your order got delayed, one of our colleagues has already contact you and sent you a link with some compensation for the delay. It seems your order was delivered on the 14th of February, on time for Valentine's *********************** we apologize for the delay. 

               

              Kind regards, 

              MYKA **************** Team 

            • Kimm D

              02/07/2024

              Ordered a necklace with both my sons names and a diamond chip in the middle. The necklace pictured had the two names basically side by side with the diamond in the middle. Maybe the babes were two finger lengths apart at most. When I received the necklace, to my dismay, the two names are literally on opposite sides of the necklace/my neck! I immediacy reached out and requested a refund. I am being told that since the necklace is personalized, I will only receive store credit. However, the necklace was made incorrectly and I did not receive what was advertised. Super disappointed and unhappy with this companys customer service as well as their product.

              MYKA Response

              02/09/2024

              Hi ****,

              Thank you for your feedback. 

              We are really sorry for the inconvenience and misunderstanding, we have checked your order and indeed, the necklace you received was not made correctly. One of our colleagues has sent you a private email with the options we can offer you.

              Kind regards,

              MYKA **************** Team 

            • James S

              01/18/2024

              Paid $300 for a 14k solid gold name necklace, ordered 12/22. Necklace delivered 12/27not bad right? Wrong. Chain was gold but name pendant was silver. Contacted support, they emailed return label to send wrong necklace back to receive new correct necklace. Their return label comes with a tracking number and shows they received the return on 1/5/2024it is now 1/18/2024 and they have yet to send anything regarding when I can expect the CORRECT NECKLACE I PAID $300 FOR ALMOST 30 DAYS AGO. They say they received my return but is hasnt been processed yet?!?! Its been 13 days!!!!

              MYKA Response

              01/19/2024

              Hi *****,

              Thank you for your feedback. 

              We are ally sorry that the reorder of the replacement necklace took longer than expected. We can see now the necklace in our returned orders, and the necklace will be reordered fro you shortly. 

              One of our colleagues has already sent you a message regarding this, and you will receive a notification shortly when the new necklace is sent to production. 

              Kind regards,

              MYKA **************** Team 

            • Pat E

              01/08/2024

              Well my husband ordered for me for an xmas present and believed he was buying a gold mothers name necklace. He paid for expedited shipping. Only one piece showed up before christmas which was a cheap pair of cubic zirconia c*** earrings that weren't even ordered. Weeks later a c*** fake tarnished link chain arrived and its too short for a necklace and to big for a bracelet. Not gold not silver trash. Ive seen better jewelry in *******. I dont even want to look at what he paid for this. This was shipped from ******* not america as advertised and i can assure you it cost more for fed ex and to clear customs and arrive at the home than this trash fake jewelry is worth. Took it to the local jeweler and he was shocked they took the time to add a small charm indicating its gold because when he tested it nope nothing real about it. Explains how it tarnished on way. Avoid this company or you may or may not receive what you ordered, it will arrive weeks or months late, and its fake crappy trash.

              MYKA Response

              01/10/2024

              Hi ***,

              Thank you for your feedback. 

              We are sorry if there was a misunderstanding regarding your order, and and the necklace you received is not as you expected.

              First of all, we can see that you chose our last minute pack, which contains a pair of earrings, a Charming heart necklace with the beads and the chain of your choice, that why you received the earrings.

              Regarding the damaged item, we have already sent you a private email to see the issue, and offer you the best solution. 

              Kind regards,

              MYKA **************** Team 

            Customer Review Rating

            1.12/5

            Average of 84 Customer Reviews

            Contact Information

            C/O Domains By Proxy, LLC 14747 N Northsight Blvd Suite 111, PMB 309

            Scottsdale, AZ 85260-2633

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            (408) 786-5881

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

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            Years in Business: 17

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